MD SHAZU AHMED
Scarborough,ON
Summary
Dedicated cleaning professional with experience at Air Bnb, excelling in kitchen and carpet cleaning. Proven ability to enhance customer satisfaction through exceptional service and meticulous attention to detail. Skilled in waste disposal and interior cleaning, consistently ensuring a pristine environment. Strong communicator with a commitment to maintaining high standards.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Cashier,customer Service
Shell Gas Station
- Processed customer transactions efficiently and accurately.
- Assisted in maintaining clean and organized checkout areas.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Collaborated with team members to enhance store operations.
- Managed cash register and balanced cash drawers at shift end.
- Monitored fuel pumps and ensured compliance with safety regulations.
- Trained new staff on point-of-sale systems and customer service protocols.
- Welcomed customers and helped determine their needs.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Kitchen Helper
Padma Resturant
- Processed customer transactions efficiently and accurately.
- Assisted in maintaining clean and organized checkout areas.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Collaborated with team members to enhance store operations.
- Managed cash register and balanced cash drawers at shift end.
- Monitored fuel pumps and ensured compliance with safety regulations.
- Trained new staff on point-of-sale systems and customer service protocols.
- Welcomed customers and helped determine their needs.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Stock Assistant
Marhaba Supermarket
12.2024 - Current
- Assisted in inventory management, ensuring accurate stock levels and minimizing discrepancies.
- Organized merchandise displays to enhance customer experience and promote sales.
- Collaborated with team members to maintain a clean and safe working environment.
- Processed incoming shipments, verifying contents against purchase orders for accuracy.
- Supported customer inquiries regarding product availability and store promotions.
- Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.
- Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues related to product availability or stock-related concerns.
- Assisted in training new hires on company procedures, systems, best practices for effective stock management.
- Increased accuracy in shipment documentation by diligently creating packing lists, manifests, labels as required for outgoing orders.
- Maintained effective team member communication.
- Stocked designated items on shelves, end caps and displays.
Window Cleaner
20/20 Vision
08.2024 - 05.2025
- Maintained cleanliness and organization of guest accommodations, ensuring a welcoming environment.
- Performed routine cleaning tasks, including dusting, vacuuming, and sanitizing surfaces.
- Collaborated with team members to streamline cleaning processes for efficiency.
- Reported maintenance issues promptly to ensure guest satisfaction and safety.
- Adhered to health and safety standards while utilizing cleaning equipment and supplies effectively.
- Assisted in preparing properties for new guests by conducting thorough inspections post-cleaning.
- Developed familiarity with Airbnb's operational guidelines to enhance service quality.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Handled equipment, chemicals, and materials properly and with caution.
Education
High School Diploma - Accounting And Finance
Fenchugonj Business Management College
Fenchugonj, Sylhet. Bangladesh Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Cash drawer balancing
- ID verification
- Drawer balancing
- Fraud prevention awareness
- Identification checks
- Honest and dependable
- Receipt handling
- Gift card handling
- Credit and cash transactions
- Basic math
- Clear communication
Languages
English
Professional Working
Certification
Smart serve and G2
Timeline
Stock Assistant
Marhaba Supermarket
12.2024 - Current
Window Cleaner
20/20 Vision
08.2024 - 05.2025
Cashier,customer Service
Shell Gas Station
Kitchen Helper
Padma Resturant
High School Diploma - Accounting And Finance
Fenchugonj Business Management College