MD SHAFIQUL ISLAM
Calgary,AB
Summary
Dynamic warehouse professional with a strong background in inventory management and store operations. Successfully reduced stock discrepancies and enhanced team collaboration, leading to increased productivity and improved customer service. Committed to optimizing warehouse efficiency and fostering a positive work environment.
Overview
19
19
years of professional experience
Work History
Store Leader
7-ELEVEN CANADA INC
Calgary
06.2016 - Current
- Managed daily store operations to deliver excellent customer service
- Led inventory management initiatives, minimizing stock discrepancies
- Trained and mentored new staff to build a cohesive team environment
- Streamlined staffing schedules, enhancing employee productivity and resource allocation
Accounts Manager
Micro-Max Technologies
Dhaka
06.2009 - 03.2016
- Managed client accounts to secure long-term partnerships and enhance client satisfaction
- Coordinated cross-functional teams to ensure service delivery met client expectations
- Evaluated financial data to produce reports that informed and shaped business strategy
Marketing Executive
LabQuip International
Dhaka
04.2007 - 05.2009
- Executed promotional campaigns that drove growth in product sales
- Developed targeted marketing strategies to enhance brand awareness
- Analyzed market trends and consumer behavior to shape marketing initiatives
Education
Master of Business Studies - Accounting
National University
Dhaka, Bangladesh01-2009
Bachelor of Business Studies - Accounting
National University
Dhaka, Bangladesh01-2008
Skills
- Sales
- Sales
- Sales
- Customer relationship management
- Visual Merchandising
- Store merchandising
- Customer experience
- Sales Optimization
- Operations management
- Logistics
- Operations management
- Problem Solving
- Reporting Tools
- MS Excel
- MS PowerPoint
- Database management
- Geographic Information System (GIS): Arc GIS 91
- Employee training
- Shrinkage Control
- Team leadership
- Shrinkage Control
- Employee management
- Staff supervision
- Employee coaching
- Recruiting and hiring
- Operational planning
- Performance assessment
- Performance reviews
- Budgeting
- Budget planning
- Time management
- Schedule coordination
- Shift scheduling
- Flexible schedule
- Documentation and reporting
- Resource allocation
- Shrinkage Control
- Loss prevention
- Stock replenishment
- Restocking oversight
- Store operations
- Store safety
- Team building and leadership
- Promotions planning
- Sales promotions
- Promotional Events
- Merchandising trends
- Pricing strategies
- Market Analysis
- Sales floor oversight
- Customer flow monitoring
- Visual merchandising
- Internet
- Employee engagement
- Time Management
- Decision making
- Goal setting
- Multitasking and organization
- Employee development
- Bank and safe deposits
- Team leadership
- Visual merchandising
- Problem-solving
- Customer loyalty
- Leading staff meetings
- Delegating work
- Sales promotions
- Budget planning
- Merchandise quality standards
- Market Analysis
- Shift scheduling
- Team development
- Customer flow monitoring
- Promotional Events
- Delegating work
- Staff supervision
- Employee coaching
- Team building and leadership
- Scheduling coordination
- Workforce Management
- Customer loyalty
Personal Information
- Title: Warehouse Generalist
- Driving License: Valid driver's license
LANGUAGES
Bengali (Excellent), English (Excellent)
Timeline
Store Leader
7-ELEVEN CANADA INC
06.2016 - Current
Accounts Manager
Micro-Max Technologies
06.2009 - 03.2016
Marketing Executive
LabQuip International
04.2007 - 05.2009
Master of Business Studies - Accounting
National University
Bachelor of Business Studies - Accounting
National University