Customer Service Representative
Bell Canada
11.2022 - 05.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and updated databases to handle customer data.
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with a focus on accuracy
- Self-motivated and driven by results
- Adaptable to high-volume environments with tight turnaround times