Md Robiul Hosen
Vancouver,BC
Summary
Talented Shift Manager with 4 years of experience managing, scheduling, and overseeing employees. Highly knowledgeable expert in production with proven methods for improving efficiency. Priority on employee safety in fast-paced environment.
Overview
5
5
years of professional experience
Work History
Delivery Expert
Dominos Pizza
Vancouver, BC
01.2022 - Current
- Reviewed customer orders to ensure accuracy prior to loading for delivery.
- Properly loaded and unloaded delivery trucks with the help of a hand truck, dolly, and other material handling equipment.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Delivered orders to customers quickly.
Shift Manager
Church’s Chicken
Vancouver, BC
12.2019 - Current
- Communicated with other shift managers to facilitate continuum of customer service.
- Prepared operations data to produce comprehensive reports to management.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
Line Cook
Cilantro Indian Cuisine
White Rock, BC
01.2019 - 01.2020
- Set up and performed initial prep work for soups, sauces and salads.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Performed basic knife skills such as dicing onions or slicing meats.
- Adhered to sanitation policies at all times when handling food products.
Education
Post-Baccaleurate Diploma - Automotive Refinishing Prep Technician
Vancouver Community College
Vancouver, BC04-2022
Skills
- Delivery Scheduling
- Safety Protocols and Procedures
- Customer Rapport
- Schedule Oversight
- Team Development
- Inventory Control
- Documentation and Reporting
Timeline
Delivery Expert
Dominos Pizza
01.2022 - Current
Shift Manager
Church’s Chicken
12.2019 - Current
Line Cook
Cilantro Indian Cuisine
01.2019 - 01.2020
Post-Baccaleurate Diploma - Automotive Refinishing Prep Technician
Vancouver Community College
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