Md Robiul Hosen
Edmonton
Summary
Proven leader in operations management and team development, notably at Church’s Texas Chicken, where I enhanced operational efficiency and staff performance. Skilled in inventory management and cost control, my approach significantly improved customer satisfaction and sales outcomes. Expertise in food safety and fostering positive work environments underscores my comprehensive skill set.
Overview
5
5
years of professional experience
Work History
Restaurant General Manager
Church’s Texas Chicken
03.2024 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
Assistant Manager
Church’s Texas Chicken
11.2019 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associates Manager
Sms Motors
12.2020 - 12.2022
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Education
Automotive Collision And Refinishing - Automotive Engineering
Vancouver Community College
Vancouver, BC05.2022
Hospitality Management - Hospitality
Kazan National University
Kazan, Russia 07.2018
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
Languages
English
Professional Working
Russian
Limited Working
Bangla
Native or Bilingual
Hindi
Full Professional
Punjabi
Professional Working
Timeline
Restaurant General Manager
Church’s Texas Chicken
03.2024 - Current
Sales Associates Manager
Sms Motors
12.2020 - 12.2022
Assistant Manager
Church’s Texas Chicken
11.2019 - 12.2023
Automotive Collision And Refinishing - Automotive Engineering
Vancouver Community College
Hospitality Management - Hospitality
Kazan National University
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