Md Riad Ahmed
Toronto,ON
Summary
Dynamic Office Administrative Assistant with proven expertise at Legal Proces, enhancing operational efficiency through effective schedule management and exceptional verbal communication. Skilled in document preparation and file organization, I foster positive client relationships and have successfully improved customer satisfaction ratings by addressing inquiries promptly. Proficient in Microsoft Office and dedicated to maintaining confidentiality.
Overview
4
4
years of professional experience
Work History
Office Administrative Assistant
Legal Proces, Tilagor, Sylhet.
Sylhet, Bangladesh.
12.2022 - 12.2023
- Managed scheduling and coordinated appointments for legal staff to enhance office efficiency.
- Assisted in drafting and filing legal documents, ensuring accuracy and compliance with regulations.
- Responded to client inquiries promptly, fostering positive relationships and maintaining professional communication.
- Organized office supplies inventory, streamlining procurement processes for cost-effective management.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Administrative Assistant
Al Hamra Shopping City
Sylhet, Bangladesh.
02.2020 - 11.2022
- Managed daily office operations, ensuring smooth workflow and efficient communication.
- Assisted in scheduling appointments, meetings, and events for management staff.
- Maintained organized filing systems, facilitating easy access to documents and records.
- Prepared reports and presentations for team meetings, ensuring clarity of information shared.
- Trained new employees on administrative processes, fostering a collaborative work environment.
Education
LL.B -
Sylhet Law College
Sylhet, BangladeshMaster of Arts -
Mc College
Sylhet, Bangladesh Skills
Data entry
Microsoft office
Schedule management
Scheduling appointments
Document scanning
Confidentiality handling
Telephone reception
Email management
Social media oversight
Languages
English
Professional Working
Bengali
Native or Bilingual
Hindi
Elementary
Timeline
Office Administrative Assistant
Legal Proces, Tilagor, Sylhet.
12.2022 - 12.2023
Administrative Assistant
Al Hamra Shopping City
02.2020 - 11.2022
LL.B -
Sylhet Law College
Master of Arts -
Mc College