Md. Palok Munshi
Toronto,ON
Summary
Driven professional with experience at Maxpro Statements Solution Inc., adept in banking and financial transactions and excelling in customer service. Leveraged expertise in financial software and critical thinking to enhance financial accuracy and client satisfaction. Demonstrated ability to improve processes, achieving a significant increase in efficiency.
Overview
2
2
years of professional experience
Work History
Finance & Tax Intern
Maxpro Statements Solution Inc.
Toronto, Canada
09.2024 - 01.2025
- Assisted with bookkeeping, payroll processing, and financial reconciliations
- Processed tax filings and financial statements, ensuring accuracy and compliance
- Delivered customer service support, addressing client concerns regarding financial solutions
Administrative Assistant
Heading West Immigration Services Inc.
Toronto, Canada
05.2024 - 08.2024
- Assisted with data entry, client documentation, and financial processing
- Provided customer service support, handling inquiries and scheduling appointments
- Ensured accuracy and compliance with internal record-keeping and regulatory guidelines
Sales Associate
7-Eleven
Kuala Lumpur, Malaysia
01.2023 - 06.2023
- Provided customer assistance, handling over 50+ transactions daily
- Managed cash, debit, and credit card transactions while ensuring accuracy
- Maintained inventory control, stock replenishment, and store promotions
Education
Diploma - Accounting
Seneca Polytechnic College
North York, Ontario12.2024
Foundation - Accounting
International Islamic University Malaysia (IIUM)
Gambang, Pahang, Malaysia12.2021
Skills
- Banking and Financial Transactions
- Customer Service and Client Relations
- Cash Handling and Reconciliation
- Digital Banking and Financial Software
- Problem-Solving and Critical Thinking
- Bookkeeping and data entry
- Regulatory Compliance and Risk Awareness
- Effective Communication & Team Collaboration
- Microsoft Office (Excel, Word, Outlook)
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Financial Software & Digital Banking Platforms
- Customer Relationship Management (CRM) Tools
- Data Analysis and Financial Reporting
- Tax Filing & Payroll Systems
Availability
Flexible, available any time except Friday
Languages
- English, Professional Working Proficiency
- Bengali, Native/Bilingual Proficiency
- Urdu, Limited Working Proficiency
- Hindi, Elementary Proficiency
References
Prof. Ebadul Islam
School of Accounting and Finance
Seneca Polytechnic
ebadul.islam@senecapolytechnic.ca
Md. Golam Mostafa
Manager of Maxpro Statements Solution Inc.
Mostafa.maxpro@gmail.com | 647-784-1979
Timeline
Finance & Tax Intern
Maxpro Statements Solution Inc.
09.2024 - 01.2025
Administrative Assistant
Heading West Immigration Services Inc.
05.2024 - 08.2024
Sales Associate
7-Eleven
01.2023 - 06.2023
Diploma - Accounting
Seneca Polytechnic College
Foundation - Accounting
International Islamic University Malaysia (IIUM)
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