Md Omar Khalid Tonmoy
Ottawa,ON
Summary
To start my career with a reputed organization, where I can explore my capabilities and gradually develop knowledge, skills, and abilities to perform task, duties, and responsibilities efficiently and effectively to add values to my organizations. Keep Retail operations efficient and smooth by delivering successful leadership and team management at all levels. Experienced in administering budgets, overseeing personnel needs, and solving routine and complex problems.
Overview
12
12
years of professional experience
Work History
Grocery Clerk
Adonis
2024.06 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
Grocery Associate
Giant Tiger Express
2024.04 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
Senior Category Manager
PRAN-RFL Group
2021.02 - 2024.10
- Maximized category turnover through proactive management strategies
- Incorporated suggested changes to layouts and promotions to drive sales
- Monitored the market to capitalize on the latest trends
- Worked with support teams to resolve issues with product, service or accounting areas
- Visited supplier offices and plants to investigate facilities and capacity to meet quality requirements, specifications and delivery dates.
- Reduced business risk by improving contract coverage for suppliers in spend category.
- Reduced inventory levels and improved cash flow through effective demand forecasting and inventory management techniques.
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Identified and reported key performance indicators to define successful category management.
Category Manager
Pran-RFL Group
2018.02 - 2021.01
- Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions.
- Managed a diverse portfolio of products, ensuring optimal mix between high-margin items and cost-effective options for customers.
- Monitored industry trends to identify new business opportunities and emerging product categories for expansion.
- Collaborated with cross-functional teams to develop promotional campaigns that effectively increased category awareness and sales growth.
- Enhanced supplier relationships through regular communication and collaborative problem-solving efforts.
- Fostered positive work atmosphere by acting and communicating collaboratively with customers.
- Mentored junior team members in category management best practices, contributing to a high-performing and collaborative work environment.
- Coordinated with store operations teams to ensure proper execution of merchandising plans at the store level, driving consistent brand presentation across all locations.
- Optimized inventory levels, minimizing stockouts while reducing excess inventory.
Area Sales Manager
PRAN-RFL Group
2017.06 - 2018.02
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability
- Brought in exceptional candidates to boost team productivity and operational efficiency
- Dedicated to expanding client bases by building lasting relationships
- Resolved conflicts promptly to promote positive environment for customers.
Deputy Manager-Business Operation
PRAN-RFL Group
2016.05 - 2017.05
- Conducted performance reviews each quarter, offering praise and recommendations for improvement
- Evaluated upcoming program plans to forecast expected resource needs
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
- Implemented policies and standard operating procedures for continuous improvement
- Boosted team performance with enhanced employee evaluation processes
- Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
Deputy Manager of Administration
PRAN-RFL Group
2014.10 - 2016.04
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Managed quality assurance program including on site evaluations, internal audits and customer surveys
- Developed team communications and information for meetings.
Assistant Administration Manager
PRAN-RFL Group
2013.01 - 2014.09
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Analyzed workflow processes within the organization to identify areas needing improvement or optimization efforts.
- Maintained detailed records of financial transactions, assisting in the preparation of accurate budgets and financial reports.
- Provided administrative support to senior management during strategic planning sessions or high-level meetings.
- Reconciled and prepared various financial reports using [Software].
- Updated company policies as needed to ensure compliance with industry regulations and best practices.
Education
MBA - Marketing
Stamford University
Dhaka, Bangladesh04.2016
BBA - Finance
Asian University of Bangladesh
Dhaka, Bangladesh04.2012
Skills
- Administration
- Event/ Campaign Coordination
- Merchandising skills
- MS Office
- Customer Service
- Punctual and Reliable
- Product stocking
- Stock Rotation
- Team contribution
- Shelf organizing
Languages
English
Professional Working
Bengali
Native or Bilingual
Hindi
Professional Working
References
- Osman Gani, +1 613 552 5265
- Itnia Labony, +1 343 204 3515
Timeline
Grocery Clerk
Adonis
2024.06 - Current
Grocery Associate
Giant Tiger Express
2024.04 - Current
Senior Category Manager
PRAN-RFL Group
2021.02 - 2024.10
Category Manager
Pran-RFL Group
2018.02 - 2021.01
Area Sales Manager
PRAN-RFL Group
2017.06 - 2018.02
Deputy Manager-Business Operation
PRAN-RFL Group
2016.05 - 2017.05
Deputy Manager of Administration
PRAN-RFL Group
2014.10 - 2016.04
Assistant Administration Manager
PRAN-RFL Group
2013.01 - 2014.09
MBA - Marketing
Stamford University
BBA - Finance
Asian University of Bangladesh
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