Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Md Maksedur Rahman

Dartmouth,Canada

Summary

Experienced office manager and administration professional with several years of experience in overseeing a wide variety of essential functions in bustling businesses. Analytical in optimizing productivity, efficiency, and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Manager

Taverna Mercatto
Toronto
08.2023 - 05.2024
  • Provided administrative support to the management team including preparing reports and presentations.
  • Maintained confidential records relating to personnel matters.
  • Ensured compliance with applicable laws regarding employment practices.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Developed effective communication strategies between departments within the organization.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.

Office Administrative Assistant

Canadian Tire
Toronto
02.2022 - 12.2022
  • Greeted visitors and responded to inquiries in a professional manner.
  • Assisted with scheduling meetings and appointments for the office staff.
  • Performed administrative duties such as photocopying, faxing documents, and mailing packages.
  • Organized and maintained filing systems, both paper and electronic.
  • Prepared documents such as correspondence, presentations, spreadsheets, reports, and other materials using Microsoft Office applications.
  • Responded promptly to customer inquiries via email or phone.

Marketing Assistant

Tolindo
Toronto, Ontario
11.2020 - 06.2021
  • Advise clients on marketing, advertising, or sales promotion opportunities and strategies
  • Develop, implement, and evaluate the business strategies and programs that are designed to serve clients and employees of the company
  • Developed content and promotional materials for various campaigns
  • Organized promotional events such as webinars, conferences, and trade shows.
  • Gathered customer feedback via surveys and focus groups to gain insights into user experience and preferences.
  • Managed email campaigns by creating automated workflows and writing compelling copy for newsletters.

Office Coordinator

Brac
Bheramara, Khulna
02.2017 - 08.2019
  • Developed productive working relationships with customers through courteous service via phone or email correspondence.
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; and placing and expediting orders for supplies.
  • Provided administrative support for all departments in the organization as necessary.
  • Supported internal team members with technical knowledge, operational support, and exemplary customer service.
  • Adhered to data confidentiality practices, coordinated meetings, and maintained heavy daily call volumes.

Education

Business Marketing -

Centennial College
04.2023

Diploma in Business Administration -

Toronto School of Management
06.2021

Master of Science: Mathematics -

National University
10.2019

Bachelor of Science -

Bheramara College
06.2014

Skills

  • Verifying data accuracy
  • Professional and mature
  • Work Prioritization
  • Customer Relationship Management
  • System implementation
  • Customer Relations
  • Critical Thinking
  • Team Supervision
  • Operations Management
  • Administrative Support
  • Office Management
  • Conflict Management

Certification

  • Smart Serve, Toronto, Canada, 04/01/23
  • MS Office Suite, Toronto, Canada, 04/01/22

Timeline

Office Manager

Taverna Mercatto
08.2023 - 05.2024

Office Administrative Assistant

Canadian Tire
02.2022 - 12.2022

Marketing Assistant

Tolindo
11.2020 - 06.2021

Office Coordinator

Brac
02.2017 - 08.2019

Business Marketing -

Centennial College

Diploma in Business Administration -

Toronto School of Management

Master of Science: Mathematics -

National University

Bachelor of Science -

Bheramara College

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Md Maksedur Rahman