Sage 50
MD MAKBUL HASSAN
Saskatoon,Canada
Summary
Enthusiastic recent graduate with a degree in Accounting and Payroll, offering a strong foundation in Accounting principles and Payroll management. Proven track record as a Night Auditor and Customer Service Manager, demonstrating exceptional organizational and interpersonal skills, seeking a Payroll Associate Position where attention to detail, multitasking abilities, and a commitment to delivering high-quality service can contribute to the efficiency and success of the team.
Overview
12
12
years of professional experience
Work History
Night Auditor
Sandman Signature Hotel
11.2022 - Current
- Conducted night audits and reconciled daily financial transactions for the hotel
- Conducted a thorough audit of all hotel transactions from the previous day, ensuring accurate recording and reporting of revenue and expenses
- Investigated and resolved discrepancies or issues related to financial transactions
- Prepared and distributed daily financial reports to hotel management and relevant departments
- Managed hotel reservations and accurately recorded guest information in the hotel's database
- Handled guest inquiries and complaints during the night shift, ensuring guest satisfaction
- Maintained accurate and up-to-date records of all financial transactions, guest information, and hotel operations.
Customer Service Manager
Walmart Canada
10.2020 - 12.2023
- Directed and managed the daily operations of the front end
- Coordinated and supervised the team
- Collaborated with other departments and team members to maintain an organized and efficient store environment
- Developed measurement strategies for customer satisfaction for improved services
- Provided training and support to team members
- Assisted store recruitment and appraisals
- Always demonstrated a positive and professional attitude, modeling customer service excellence and contributing to a positive work environment and culture of excellence.
Risk and Compliance Analyst
ServicEngineBPO
06.2012 - 01.2018
- Conducted comprehensive analysis of data to ensure compliance with regulations such as PEP, KYC, AML, and the US Patriot Act
- Utilized various sources, including newspapers, sanction lists, offender lists, wanted lists, watch lists, terrorist organization lists, and denied entities lists to identify and assess risk factors related to individuals and organizations
- Created full profiles and detailed risk assessments of individuals and organizations identified as posing risks
- Provided clients with inquiry and data review matching services, portfolio monitoring, and relevant information for individuals and entities
- Communicated on-demand risk-related information to clients such as financial institutions, multinational corporations, and government agencies.
Education
Ontario College Diploma - Accounting and Payroll
Seneca College of Applied Arts And Technology
North York, ON12.2023
Payroll Compliance practitioner (PCP) - Payroll Compliance Practitioner
National Payroll Institute
Canada04.2023
MBA - Finance
East West University
04.2014
BBA - Accounting
East West University
04.2012
Skills
- Accounting Principles
- Accounting Payable and Accounting Receivable processing
- Payroll Processing
- Accounting and Payroll software (Ceridian Powerpay, Sage 50, QuickBooks)
- Tax Software (CanTax 2022)
- Microsoft Office
- Office Administration
- Team management
- Communication Skills
Software
QuickBooks
Ceridian Dayforce
CanTax 2022
Microsoft Office
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
training
- QuickBooks Premier Accountant (Level 1 and 2), 06/2020, Diamond Learning, Saskatoon, SK, Canada
- Sage 50, 01/2023, Seneca College, Newnham, ON, Canada
- Ceridian Powerpay, 04/2023, Seneca College, Newnham, ON, Canada
- CANTAX Software, 09/2023, Seneca College, Newnham, ON, Canada
References
References available upon request.
Timeline
Night Auditor
Sandman Signature Hotel
11.2022 - Current
Customer Service Manager
Walmart Canada
10.2020 - 12.2023
Risk and Compliance Analyst
ServicEngineBPO
06.2012 - 01.2018
Ontario College Diploma - Accounting and Payroll
Seneca College of Applied Arts And Technology
Payroll Compliance practitioner (PCP) - Payroll Compliance Practitioner
National Payroll Institute
MBA - Finance
East West University
BBA - Accounting
East West University
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