MD Majhar Uddin
Winnipeg,MB
Summary
Dedicated and detail-oriented Medical Lab Assistant with hands-on experience in clinical laboratory settings. Seeking to leverage my expertise in sample processing, data analysis, and quality control to contribute to the success of your organization. Committed to maintaining the highest standards of accuracy and efficiency in laboratory operations.
Overview
3
3
years of professional experience
Work History
Customer Service Supervisor
Mr. Calzone
01.2024 - Current
- Supervised and mentored a team of 6 customer service representatives, providing guidance and support to ensure high performance
- Developed and implemented training programs to enhance team skills and knowledge, resulting in a 27% improvement in customer satisfaction scores
- Managed escalated customer issues, resolving complaints efficiently and effectively to maintain customer loyalty
- Analyzed customer feedback and service metrics to identify areas for improvement and developed action plans to address issues
- Collaborated with other departments to streamline processes and improve overall service delivery
- Conducted regular performance evaluations and provided constructive feedback to team members
Practicum Student
Portage District General Hospital
06.2024 - 07.2024
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Enhanced practicum experience by collaborating with multidisciplinary team members and integrating their feedback.
- Developed client rapport through empathetic listening and effective communication, contributing to positive therapeutic outcomes.
- Utilized culturally sensitive approaches when working with diverse populations, fostering an inclusive environment that catered to all clients'' needs.
Medical Lab Assistant
Portage District General Hospital
06.2024 - 07.2024
- Performed routine and specialized laboratory tests
- Accurately processed and analyzed patient specimens, ensuring timely and accurate results
- Maintained and calibrated laboratory equipment to ensure optimal performance
- Documented and reported test results in compliance with laboratory protocols and regulatory standards
- Assisted in quality control and quality assurance procedures to maintain laboratory accreditation
Assistant Store Manager
Dollar Tree
10.2021 - 01.2023
- Assisted in daily store operations, including inventory management, merchandising, and cash handling
- Supervised and trained staff, ensuring excellent customer service and adherence to company policies
- Managed scheduling and staff assignments to optimize productivity
- Handled customer inquiries and resolved complaints to maintain customer satisfaction
- Supported the Store Manager in achieving sales targets and operational goals
Education
Medical Laboratory Assistant Program -
Robertson College
07.2024
High School -
Sunnydale
07.2020
Skills
- Proficient in laboratory techniques and procedures
- Strong knowledge of laboratory safety protocols
- Excellent attention to detail and organizational skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite and laboratory information systems (LIS)
- 60 wpm typing speed
- Proficient at navigating through the Delphic LIS
Languages
English
Bengali
Hindi
Urdu
Personal Information
Title: Professional Medical Lab Assistant
Awards
- Personal Health Information Act Certification (PHIA)
- Cardiopulmonary Resuscitation (CPR)
- Community Representative - CBA Manitoba
- Human Rights Activist Manitoba for Human Rights
- Best Blood Donor of the year 2020 - Quantum Foundation Bangladesh
- Volunteer - Manitoba Islamic Association
Additional Information
Jenelle Olais
Medical Laboratory Assistant Instructor
Robertson College
Jenelle7@shaw.ca
(204)4533466
Dr. Muntahi Mourin
Medical Laboratory Assistant Instructor
Robertson College
muntahimourin@gmail.com
4318661568
Mahmud Hashemee
President of The Hashemee's Group Corporation
Mr. Calzone
2047913025
Timeline
Practicum Student
Portage District General Hospital
06.2024 - 07.2024
Medical Lab Assistant
Portage District General Hospital
06.2024 - 07.2024
Customer Service Supervisor
Mr. Calzone
01.2024 - Current
Assistant Store Manager
Dollar Tree
10.2021 - 01.2023
Medical Laboratory Assistant Program -
Robertson College
High School -
Sunnydale
Similar Profiles
Tamim UddinTamim Uddin
Supervisor at Mr CalzoneSupervisor at Mr Calzone
NUMAIR SHAIKHNUMAIR SHAIKH
Store Manager at MR CALZONE PEMBINA (GFSInc)Store Manager at MR CALZONE PEMBINA (GFSInc)
Saad QaisarSaad Qaisar
Front Desk Cashier and Cook at Mr CalzoneFront Desk Cashier and Cook at Mr Calzone
Paul OdiasePaul Odiase
Caregiver at CompanyCaregiver at Company
Josiah BaylonJosiah Baylon
Accounting Clerk at DJN Services Ltd.Accounting Clerk at DJN Services Ltd.