Deputy Manager of Operations
Marvelo Home Services
2017 - 2023
- Enhanced customer satisfaction by addressing issues promptly and implementing service improvements.
- Managed a team of professionals, providing guidance and support for their career development.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Oversaw inventory management, ensuring optimal levels of stock were maintained at all times.
- Spearheaded employee training programs focused on fostering a culture of continuous learning and professional growth.
- Trained new employees on proper protocols and customer service standards.
