MD LUTHFULLAHIL BADHON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Domino's Pizza
01.2023 - Current
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Assistant Manager
Dominos's Pizza
06.2019 - 12.2022
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Technical Advisor
Teleperformance
08.2021 - 12.2021
- Assisted customers in identifying issues and explained solutions to restore service and functionality
- Collaborated with supervisors to escalate and address customer inquiries or technical issues
- Used ticketing systems to manage and process support actions and requests
- Offered troubleshooting of connectivity issues across networks
- Managed high levels of call flow
Education
Diploma - Automotive Technology
Manitoba Institute of Trades And Technology
Winnipeg, MB05.2021
Skills
- Maximizing Profitability
- Staff Management
- Transaction Monitoring
- Customer Relations
- Financial Management
- Recruiting and Interviewing
- Operational Excellence
Certification
- Food handler Certificate
- ServSafe Canada
- WHMIS
Licensing
Class 5 full stage Driver's License
Timeline
General Manager
Domino's Pizza
01.2023 - Current
Technical Advisor
Teleperformance
08.2021 - 12.2021
Assistant Manager
Dominos's Pizza
06.2019 - 12.2022
Diploma - Automotive Technology
Manitoba Institute of Trades And Technology
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