Md Kamrul Islam Shuvo
216-1710 Taylor Avenue, Winnipeg,Canada
Summary
Accomplished kitchen professional offers proven ability to work in high-pressure environments while maintaining the highest standards of food quality, safety, and presentation. Expert in food preparation, cooking, and recipe adaptation with a commitment to delivering exceptional customer service. Familiar with all kitchen equipment and knowledgeable in both traditional and modern cooking techniques.
At Red River College Polytechnic, I gained expertise in Transportation, Logistics, and Supply Chain Management, focusing on efficiency, sustainability, and risk management. Hands-on projects enhanced my skills in strategic planning, teamwork, and using technology for data-driven decision-making in dynamic supply chains.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Domino's Pizza
Winnipeg, Manitoba
05.2024 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
LINE COOK
Popeyes Louisiana Kitchen
Winnipeg, MB
12.2023 - Current
- Experienced line cook with experience in preparing fish, seafood, and a wide variety of foods
- Proficiently operated various kitchen appliances such as grills, ovens, fryers and other equipment
- Adapted well under pressure in high volume environments while maintaining focus on quality execution
- Managed multiple tasks simultaneously without compromising product quality or service times
- Trained newly hired line workers regarding store recipes and policies
Education
DIPLOMA - TRANSPORTATION LOGISTICS & SUPPLY CHAIN MANAGEMENT
Red River College Polytechnic
12-2024
Skills
- Problem solving
- Computer Literacy
- Microsoft Word
- Microsoft Excel
- Safe food handling
- Customer service
- Time management
- Database management
- Relationship building
- Adaptability to various roles
Language
English
Full Professional
Bengali
Native/ Bilingual
Hindi
Full Professional
urdu
Full Professional
Punjabi
Professional
Timeline
Customer Service Representative
Domino's Pizza
05.2024 - Current
LINE COOK
Popeyes Louisiana Kitchen
12.2023 - Current
DIPLOMA - TRANSPORTATION LOGISTICS & SUPPLY CHAIN MANAGEMENT
Red River College Polytechnic
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