Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

MD JOHIRUL ISLAM

MONTREAL,QC

Summary

Resourceful Passenger Service Assistant known for high productivity and efficient task completion. Specialize in customer service, communication, and problem-solving skills, ensuring passenger satisfaction and safety. Excel in teamwork, adaptability, and conflict resolution to enhance travel experience for clients.

Overview

2
2
years of professional experience

Work History

Passenger Service Assistant

OPS Management
Montreal, Quebec
07.2023 - Current
  • Assisted passengers in obtaining boarding passes, seat assignments, and baggage tags.
  • Greeted passengers and provided assistance with check-in procedures.
  • Verified passenger identification documents for international travel.
  • Answered customer inquiries regarding flight information and airport services.
  • Provided wheelchair assistance to disabled passengers as needed.
  • Assisted with the loading of luggage onto conveyor belts for transport to aircraft cargo holds.

Delivery Assistant

Java U And Yul Pizza
Montreal, Quebec
12.2022 - 06.2023
  • Loaded, unloaded, prepared, inspected and operated delivery vehicle.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Assisted with loading and unloading product from trucks.
  • Ensured that all deliveries were complete, accurate and on time.

Education

Bachelor of Arts - Social Sciences

M C College
Sylhet, Bangladesh.
08-2016

Skills

  • Strong interpersonal skills
  • Cultural Sensitivity
  • First Aid Training
  • Conflict resolution techniques
  • Baggage Handling Procedures
  • Check-in procedures
  • Customer Service Management
  • Passenger Assistance
  • Boarding support
  • Security Screenings
  • Baggage handling abilities

Languages

English
Professional
French
Limited
Hindi
Professional
Bengali
Professional

References

References available upon request.

Timeline

Passenger Service Assistant

OPS Management
07.2023 - Current

Delivery Assistant

Java U And Yul Pizza
12.2022 - 06.2023

Bachelor of Arts - Social Sciences

M C College
MD JOHIRUL ISLAM