Md Jasim Uddin
Toronto,Ontario
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
1
1
Language
Work History
Cleaning Assistant
Myrmex Non Profit Housing.
05.2024 - Current
Customer Service Associate
East Coast Donair
07.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Informed customers about special promotions and provided detailed information for various products.
- Provided customer feedback to management and identified areas of improvement for products and services.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
Master Of Social Science - Political Science
University of Chittagong, Bangladesh.
Chittagong, Bangladesh. 06.2003
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Product Knowledge
- Complaint Handling
- Stock replenishment
- Quality Assurance
- Inventory Control
- Clerical Support
- Calm Under Pressure
- Store maintenance
- Quality Control
- Product Recommendations
- Product Sales
Languages
English
Professional Working
Bengali
Native or Bilingual
Hindi
Elementary
Work Preference
Work Type
Full TimePart TimeImportant To Me
Career advancementPersonal development programsWork-life balanceHealthcare benefitsPaid sick leaveTeam Building / Company RetreatsFlexible work hoursTimeline
Cleaning Assistant
Myrmex Non Profit Housing.
05.2024 - Current
Customer Service Associate
East Coast Donair
07.2023 - Current
Master Of Social Science - Political Science
University of Chittagong, Bangladesh.
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