Summary
Overview
Work History
Education
Skills
Timeline
Generic

Md Jamil Ahmed Kader

Charlottetown,PE

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Supervisor

Tazij Shawarma And Pizza
11.2021 - 07.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted routine inspections to check quality and compliance with established specifications.

Cook

Banknote Bar
04.2018 - 12.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Communicated closely with servers to fully understand special orders for customers.
  • Operated grills, fryers and ovens to cook food items.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Pizza Maker

Cibo Wine Bar
04.2019 - 06.2020
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Customer Service Representative

Mr Subs
04.2018 - 12.2018
  • Greet and communicate with customers to fulfill their choice of food in the best manner, use the Point of Sale system/cash register to record the order and compute the amount of the bill, collect the payment from customers and makes the changes.
  • Understand and adhere to proper food handling, safety and sanitization standards while preparing food, serving food, and cleaning up.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times and try to reduce on-hold wait times.
  • Strive to maintain company value and provide excellent customer service.
  • Performed paperwork duties as assigned


Education

Advanced Diploma - Accounting And Finance

Senaca College
Toronto, ON, Canada
04.2021

Skills

  • Operational Efficiency and Safety
  • Leadership
  • Mentoring
  • Shift Coverage
  • Supervising Employees
  • Technical Proficiency
  • Waste Reduction
  • Inventory Oversight
  • Daily Transactions Review
  • Office Supplies and Inventory
  • Tool Preparation
  • Resolving Complaints

Timeline

Supervisor

Tazij Shawarma And Pizza
11.2021 - 07.2023

Pizza Maker

Cibo Wine Bar
04.2019 - 06.2020

Cook

Banknote Bar
04.2018 - 12.2020

Customer Service Representative

Mr Subs
04.2018 - 12.2018

Advanced Diploma - Accounting And Finance

Senaca College
Md Jamil Ahmed Kader