Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MD IMROSE HASSAN

Vancouver,British Columbia

Summary

Service-oriented professional rings a proven history of facilitating guest satisfaction in hospitality roles. Responds to guest requests and complaints with immediate information and resolutions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Concierge Attendant

Royal Concierge Inc
Vancouver, British Columbia
01.2023 - 12.2024

Manage front desk operations & ensure the safety of guests and customers alike.
Perform administrative tasks related to Filing, Data Entry, scheduling meetings with strata, and Documentation and Manage Contracts with clients.
Planning, Monitor & Control daily operations regarding recording, and office procedures.
I was answering phone calls, emails, and required inquiries by the customers.
Summarizing the reports and sharp problem-solving expertise

House Cleaner

SCRUBBI CLEANING COMPANY
Vancouver, British Columbia
11.2022 - 07.2023

Cleaned bathrooms including toilets, showers and bathtubs, sinks, and countertops.

Cleansed kitchen appliances such as microwaves, stoves, and dishwashers.

Swept patios or decks of debris or leaves with a broom or blower.

Removed lint from carpets using a vacuum cleaner attachment.

Swept, mopped, vacuumed, and polished floors of all types.

Sanitized doorknobs, light switches, and other frequently touched surfaces.

Maintained supplies such as paper towels, toilet tissue, and soaps.

Washed windows inside and outside as needed.

Cleaned homes following specific and detailed protocols and requests.

Education

Bachelor of Science - Computer Science Engineering

Daffodil International University
Dhaka Bangladesh
12-2017

Skills

  • Microsoft words
  • Tidy & Clean
  • Conflict Management
  • Customer Service

  • Foreign language proficiency
  • Patience and composure
  • Strong multitasking
  • Reliability and punctuality

Certification

Basic Security guard License

First Aid

Timeline

Concierge Attendant

Royal Concierge Inc
01.2023 - 12.2024

House Cleaner

SCRUBBI CLEANING COMPANY
11.2022 - 07.2023

Bachelor of Science - Computer Science Engineering

Daffodil International University
MD IMROSE HASSAN