Summary
Overview
Work History
Education
Skills
Languages
Microsoft Badges
Timeline
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Md: Ibrahim Khan

Scarborough,Canada

Summary

One of my life goals is to become a aviation expert, combining my passion for airport and passenger handling. Additionally, I am eager to further develop and refine my sales and negotiation skills to enhance my career prospects. With a strong foundation in customer service and excellent communication abilities, I take pride in my ability to effectively interact with others and provide exceptional service.

Overview

4
4
years of professional experience

Work History

Polisher

Alo Restaurent
09.2023 - Current
  • Ensured proper use and maintenance of polishing tools, resulting in prolonged equipment life and reduced repair costs.
  • Enhanced product quality by meticulously polishing and buffing surfaces to meet strict industry standards.
  • Achieved consistent results by following standard operating procedures for each polishing assignment.
  • Excelled at multitasking, managing multiple projects concurrently without compromising quality or timeliness of deliverables.
  • Collaborated with team members on special projects requiring coordination between polishers, resulting in a cohesive effort to meet project goals successfully.

Retail Sales Associate

Source of Product
09.2022 - 05.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Contributing to the overall sales goals and customer satisfaction of the team's retail operations, and getting a bag as a reward for high-sales tech goods.

Seasonal Worker

Sense Berry
01.2022 - 08.2022
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.


Restaurant Waiter

Akboriya
04.2021 - 11.2021
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Education

Diploma in Aviation Operations - Aviation

Seneca College of Applied Arts And Technology
Toronto, ON
08-2026

Higher Secondary Certificate - Science

Govt Sha Sultan College, Bogura
Bangladesh
12-2021

Secondary School Certificate - Science

Karatoya Multimedia School And College, Bogura
Bangladesh
12-2019

Skills

  • Material knowledge
  • Microsoft 365
  • Computer knowledge
  • Polishing equipment operation
  • Product knowledge
  • Decision-making
  • Customer services
  • Product presentation
  • Team-work
  • Problem-Solving
  • Communication
  • Upselling Techniques

Languages

English
Full Professional

Microsoft Badges

I completed microsoft word, excel , powerpoint and etc, and got the badges.

Timeline

Polisher

Alo Restaurent
09.2023 - Current

Retail Sales Associate

Source of Product
09.2022 - 05.2023

Seasonal Worker

Sense Berry
01.2022 - 08.2022

Restaurant Waiter

Akboriya
04.2021 - 11.2021

Diploma in Aviation Operations - Aviation

Seneca College of Applied Arts And Technology

Higher Secondary Certificate - Science

Govt Sha Sultan College, Bogura

Secondary School Certificate - Science

Karatoya Multimedia School And College, Bogura

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Md: Ibrahim Khan