Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
CustomerServiceRepresentative

Md. Fahad Bin Aziz Chowdhury

Montreal,QC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Manager

BLPL Singapore Pte Ltd
03.2013 - 11.2023

1. IGM preparing and Submission.2. Import Manifest Checking and guiding team.3. Ensuring proper and authentic DG Submission, approval and action as per DG authority’s Comments.4. Performing all commercial activities being associated and guided by all local and overseas team.5. Corresponding to all local and overseas counterparts.6. Data based and software based activities.7. Responding client quarry through email, phone, skype and other means of communications.8. Updating to client about their shipment status over phone and email.9. Correspondence with OFF-DOCK, MLO, Feeder Operator and all other related parties and concerns.10. Ensuring best service to client to get the maximum level of client satisfactions.11. Coordinating to other department as when situation demands12. Preparing IGM for TANK units of BULKHAUL limited and Follow up of all activities of such special unitsbeing guided by BULKHAUL principal end.

Education

Masters In Business Studies - Management

National University of Bangladesh
Chittagong
07.2013

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Supervision
  • Customer rapport
  • Customer Relationship Management (CRM)
  • Cost Control
  • Business Development
  • Computer Skills
  • Problem Resolution
  • Decision-Making
  • Customer Relationship Management
  • Scheduling and Coordinating
  • MS Office
  • Documentation And Reporting
  • Schedule Management
  • Business Analysis and Reporting

Languages

English
Full Professional

Certification

  • Area of certification, Company Name - Timeframe

Timeline

Assistant Manager

BLPL Singapore Pte Ltd
03.2013 - 11.2023

Masters In Business Studies - Management

National University of Bangladesh
Md. Fahad Bin Aziz Chowdhury