Md Eftekhar Islam
OSHAWA,ON
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Certification
1
1
year of post-secondary education
19
19
years of professional experience
Work History
Server
Pickle Barrel
Pickering, Ontario
08.2024 - Current
- Greeted guests and presented Pickle Barrel menus in the dining room.
- Took food and drink orders using a Point of Sale system.
- Delivered plates and beverages with careful timing and friendly service.
- Checked tables and proactively refilled drinks during busy shifts to support smooth service flow.
- Collaborated with kitchen staff to fulfill special requests and modify orders.
- Coordinated with kitchen staff on special requests and order changes.
- Checked identification to verify whether guests meet minimum age to legally purchase or consume alcoholic beverages.
- Processed payments and handled cash, card, and receipt transactions.
- Delivered exceptional customer service, enhancing guest satisfaction and experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stocked service areas to ensure team had readily available materials for service. with supplies during slow periods.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
KS2 the halal steak and grill
Toronto, Ontario
09.2023 - 09.2026
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took food and drink orders using Point of Sale
- Greeted guests and presented menus in dining room.
- Set up tables in between patrons to reduce wait times.
Server
Pickle Barrel Yorkdale
York, Ontario
02.2008 - 07.2024
Education
Diploma - Food Service Worker
Centennial College of Applied Arts And Technology
Scarborough 01.2009 - 12.2009
Skills
- Cash handling
- Table setting
- Alcohol compliance
- Time management
- Dining area maintenance
- Multitasking and organization
- Menu presentation
- Food station setup
- Allergy awareness
- Customer service
- Food safety
- Team coordination
- Order accuracy
Certification
- Smart serve
Timeline
Server
Pickle Barrel
08.2024 - Current
Server
KS2 the halal steak and grill
09.2023 - 09.2026
Diploma - Food Service Worker
Centennial College of Applied Arts And Technology
01.2009 - 12.2009
Server
Pickle Barrel Yorkdale
02.2008 - 07.2024