Md Azwad Bin Ashraf
Summary
Versatile professional with expertise in both data analytics and sales, combining strong analytical skills with proven sales and marketing experience. Consistently exceeded sales targets by applying data-driven strategies and building strong client relationships. Certified in Data Analytics, with a focus on optimizing marketing efforts and improving operational efficiency. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Associate
The Source
08.2023 - Current
- Managed data entry and reporting tasks, streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Customer Service Representative
Eastlink
05.2021 - 06.2023
- Managed client inquiries and resolved service issues, ensuring high customer satisfaction and effective client relations
- Processed customer data and transactions, maintaining accuracy and timely delivery of services, contributing to overall operational efficiency
- Upheld data security standards while documenting customer interactions within the company''s CRM system, ensuring accuracy and confidentiality.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Web Developer Intern
Eastlink
05.2022 - 08.2022
- Developed interactive prototypes using HTML, CSS, JavaScript, and jQuery for client presentations and feedback sessions.
- Implemented feedback from user testing sessions to refine web applications, enhancing functionality and user satisfaction.
- Enhanced website functionality by optimizing existing code and implementing new features.
- Contributed in internal research projects, collaborating with team members to collect, review, and summarize results for organizational reporting.
- Worked closely with UX/UI designers to ensure proper implementation of designs across multiple devices while adhering to established style guides.
Education
Diploma in Business Administration - Business Administration
Nova Scotia Community College
Halifax, Canada 09.2022 - 06.2024
Skills
- Data Analysis
- Data Visualization and Presentations
- SQL Databases
- Data Cleaning
- Tableau
- SWOT Analysis
Certification
Google Data Analytics Professional Certificate: Analyzed a large dataset of sales transactions to identify trends, patterns, and areas for improvement., SQL, R, Tableau, Microsoft Office Suite, Delivered insights that could potentially increase sales through targeted marketing efforts
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate
The Source
08.2023 - Current
Diploma in Business Administration - Business Administration
Nova Scotia Community College
09.2022 - 06.2024
Web Developer Intern
Eastlink
05.2022 - 08.2022
Customer Service Representative
Eastlink
05.2021 - 06.2023
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