Md Apurba Khan
371 Agnes St, Winnipeg,MB
Summary
Smart student pursuing Application Development and Delivery and looking for related experience or entry-level jobs. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs.
Overview
5
5
years of professional experience
Work History
Server
Red Lobster
Winnipeg, MB
03.2022 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Addressed complaints to kitchen staff and served replacement items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Resolved customer concerns with friendly and knowledgeable service.
- Developed strong and lasting resident relationships.
Sales Associate
Aarong
Dhaka, Bangladesh
02.2019 - 06.2021
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals.
- Directing customers to merchandise within the store.
- Increasing in store sales.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.
Education
Application Development And Delivery - Computer Science, Business, And Communications.
Red River College Polytechnic
Winnipeg, MB12-2026
Skills
- Communication and interpersonal skills
- Customer service and active listening skills
- Time management
- Empathy
- Creative problem-solving
- Basic math and computing skills
- Product knowledge
- Attention to detail
- Enthusiasm
- Persuasiveness
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Professional
Urdu
Professional
Timeline
Server
Red Lobster
03.2022 - Current
Sales Associate
Aarong
02.2019 - 06.2021
Application Development And Delivery - Computer Science, Business, And Communications.
Red River College Polytechnic
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