Md Anwarul Islam
Mississauga,ON
Summary
Proficient Operations Analyst in the Canadian banking sector with over 7 years of experience in various departments. Thoroughly manages customer data, expertly applying problem resolution via audits and troubleshooting. Extensively familiar with updated standards governing information management. Expertly applies knowledge to optimize quality control and data retention.
Overview
12
12
years of professional experience
Work History
Operations Analyst
CIBC
10.2022 - Current
- Establishing credit facilities and fee schedules in ACBS for Prime, US Base, CDOR, FRFT, CORRA, LC’s etc
- Processing loan disbursements, repayments, fees, and interest payments on ACBS
- Analyzing and reconcile discrepancies in the periodic fees and interest by investigating past due report in accordance with the terms of the credit agreement
- Conducting renewal of TRS loans and inputting entries on MTAG and ACBS
- Preparing transactions sheets for processing BOT operations
- Investigating suspense account report for both US & CAD currency in order to monitor and relocate incoming and outgoing funds
- Checking & reconciliation of the internal accounts, including following-up for missing entries based on daily cash break, errors and various other reports from the verifications team
- Assessing operational performance to identify areas for improvement.
Operations Officer
CIBC, Capital Markets
02.2020 - 07.2022
- Credit Processing Services
- Processed LIBOR and Risk-Free Rate (RFR) in ACBS upon requests from assigned borrowers for advances, rollover, conversions, repayments, paying fees and interests
- Ensured notice and limit requirements are met, participants are notified, rates are set, and payments are made in accordance with the Credit Agreement
- Identified and clearing accrued interests on customers loan account
- Acted as verification officer for all ACBS and COINS transactions processed by other users
- Received and forwarding notices, fees, bills, wires, loan payments and transfer requests for large corporate and commercial loans from the customer, agencies along with the Credit Analysts
- Checked and verified loan documents for Bankers’ Acceptance, LIBOR, SOFR, PRIME, CDOR, LC, and Base Rate loan for renewals and amendments as well as forward to the appropriate party
- Performed reconciliation and verification of Libor loan accounts regarding loan amount, interest rate, maturity date etc
- Identified and analyzed exceptions and irregularities on general ledger daily transaction journal regarding transactions on different accounts; also ensuring the accuracy of the entries
- Found unbalanced entries, unposted amounts and other differences from daily exception report
Mortgage Fulfillment Officer
Canadian Mortgages Inc
11.2019 - 02.2020
- Approved mortgage loans by examining application and supporting documentation; estimating creditworthiness; calculating repayment risk
- Processed mortgage loans by monitoring collection, verification, and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing
- Collected underwriting conditions, loan documentation and financial information from the borrowers and/or third parties and upload into the loan operating system when required
Mortgage Processing Officer
CIBC
08.2016 - 11.2019
- Reviewed over 80 creditor insurance applications daily and validating customer details, premiums, and other relevant information to match data stored on the existing system
- Processed insurance applications with 100% accuracy for customers Life, Disability and Critical Illness insurance products
- Responsible for paying over 100 property tax bills per day to the respective municipalities on behalf of our clients by processing manual, electronic and straggler batch
- Calculated and set up tax components on clients account, penalty absorptions as per city or municipality requirements
General Administrative (EQAO Project)
Drake International
04.2016 - 06.2016
- Received and organized over 250 questionnaire, answer booklets and other related documents
- Inputted data into internal database software by using a keyboard, mouse and RF scanner and checking to confirm the accuracy of the data that has been inputted
- Improved accuracy rate by 99% through double key data entry and verification
Senior Officer (Credit Department)
Mutual Trust Bank Ltd (MTB)
08.2011 - 10.2015
- Informed customers about different loan products and services in a professional manner, determined their needs and provided solutions with regards to their banking
- Reviewed corporate and retail loan applications, analyzed financial statements and performed credit checks and assessed clients' creditworthiness, prepared credit proposals accordingly for management approval
- Monitored corporate & retail loan portfolio of the branch; assessed the credit risk and viability of potential and existing client as well as established their credit limit
Education
Post Graduate Certificate - Information System Business Analysis
George Brown College
Toronto, ON2018
IIBA Diploma - Business Analysis
International Institute of Business Analysis (IIBA)
Toronto, ON2018
Master of Business - Marketing and Human Resource Management
Charles Sturt University
Sydney, NSW2010
BBA - Marketing
Independent University, Bangladesh
Dhaka, Bangladesh2007
Skills
- Extensive knowledge and skills on Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, Visio, Project) Adobe, Photoshop, O/S platforms used (MS Windows DOS/95/98/XP/7/8 and 10), other software (Balsamiq, Trello and banking software such as Xebec, DocGen, Aurora, Excalibur, COINS, GOW, PostEdge, MIF, ACBS 80, MTAG, IWS, FNF and eCIF systems); able to adapt to new technologies and changing environments
- Reporting Abilities
- Process Updates
- Problem Solving
- Continuous Improvement
- Decision Making
- Adaptability
- Quality Assurance
Languages
English
Full Professional
Bengali
Native or Bilingual
French
Elementary
https://www.linkedin.com/in/aisaikat/
Timeline
Operations Analyst
CIBC
10.2022 - Current
Operations Officer
CIBC, Capital Markets
02.2020 - 07.2022
Mortgage Fulfillment Officer
Canadian Mortgages Inc
11.2019 - 02.2020
Mortgage Processing Officer
CIBC
08.2016 - 11.2019
General Administrative (EQAO Project)
Drake International
04.2016 - 06.2016
Senior Officer (Credit Department)
Mutual Trust Bank Ltd (MTB)
08.2011 - 10.2015
Post Graduate Certificate - Information System Business Analysis
George Brown College
IIBA Diploma - Business Analysis
International Institute of Business Analysis (IIBA)
Master of Business - Marketing and Human Resource Management
Charles Sturt University
BBA - Marketing
Independent University, Bangladesh
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