MD. ABDUL BAKER
Sudbury,ON
Summary
Assistant Officer with over 3 years of experience collaborating with internal team members to exceed company goals. Strong knowledge of budget development and analysis. Successful implementing profitable fundraising campaigns for company growth. Seeking a challenging and dynamic position in the financial sector where my extensive experience as an Assistant Officer in banking operations can be leveraged to contribute effectively to a progressive organization.
Overview
3
3
years of professional experience
Work History
Assistant Officer
Social Islami Bank PLC
Dhaka, Bangladesh
04.2021 - Current
- Assist customers with their banking needs, including account inquiries, transactions, and problem resolution
- Provide information about various banking products and services
- Handle customer complaints and ensure prompt resolution
- Open and close accounts for customers
- Process account-related transactions, such as deposits, withdrawals, and transfers
- Update customer account information and maintain accurate records
- Manage cash transactions efficiently and accurately
- Balance cash drawers at the beginning and end of each day
- Ensure compliance with cash handling policies and procedures
- Maintain and update customer files and records
- Prepare and process necessary documentation for various banking transactions
- Ensure compliance with regulatory requirements regarding record-keeping
- Process loan and credit applications
- Assist in evaluating creditworthiness of customers
- Collaborate with other departments to facilitate financial transactions
- Identify opportunities to cross-sell additional banking products and services
- Educate customers on the benefits of various financial products
- Stay informed about and adhere to banking regulations and compliance standards
- Prepare and generate reports related to daily transactions, account activities, and customer interactions
- Provide regular updates to management on key performance indicators
- Collaborate with other team members and departments to ensure smooth operations
- Participate in team meetings and training sessions
- Use banking software and technology to process transactions and access customer information
- Stay updated on technological advancements in the banking industry
- Ensure the security and confidentiality of customer information
- Follow security protocols to prevent fraud and unauthorized access
- Stay updated on industry trends and attend relevant training sessions
- Share knowledge and provide training to junior staff if required.
Education
MBA in Marketing -
Southeast University
BBA in Finance -
University of Science & Technology
HSC in Commerce -
Chattogram Metro Politon Commerce College
SSC in Commerce -
Bangladesh Bank Colony High School
Skills
- Punctual
- Attention to detail
- Analytics
- Strategic thinking
- Effective Communication
- Emergency Response Coordination
- Strategic Planning
- Budgeting and finance
- Report Preparation
- Attention to Detail
- Adaptability and Flexibility
- Relationship Building
Internship
Janata Bank Limited, SK Mujib Road Corporate Branch, Chittagong, 10/2016 - 12/2016, An Analysis of Overall Banking Procedures of Janata Bank Ltd
Personal Information
- MS Word
- MS PowerPoint
- MS Excel
- Client Relation
- Public Relation
- Organizing
- Forecasting
- Critical Thinking
References
Available on request
Training
Virgo Contact Center Services Ltd, Bangladesh, 01/22/2017 - 03/30/2017, Units of Competency: Generic (Basic) Competencies, Sector Specific (Common) Competencies, Output Specific (Core) Competencies
Languages
High, Medium, High, High, High, High
Timeline
Assistant Officer
Social Islami Bank PLC
04.2021 - Current
MBA in Marketing -
Southeast University
BBA in Finance -
University of Science & Technology
HSC in Commerce -
Chattogram Metro Politon Commerce College
SSC in Commerce -
Bangladesh Bank Colony High School
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