MD YEAMIN
Langford,BC
Summary
Dedicated and compassionate professional with a diverse background in support work, caregiving, retail, and customer service. Experienced in providing respectful person-centered care, assisting with daily living activities, supporting seniors and individuals with dementia, and promoting safety, comfort, and independence. Strong customer service experience with Walmart and Petro-Canada, providing friendly assistance, handling transactions, resolving concerns, and maintaining efficient store operations. Known for excellent communication, patience, reliability, and the ability to work effectively in fast-paced environments. A hardworking and adaptable team member committed to delivering high-quality care and exceptional service to clients and customers.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Customer Service Representative
Walmart
Langford, BC
08.2025 - Current
- Assisted customers with inquiries and provided excellent service.
- Resolved customer concerns professionally and efficiently.
- Processed transactions accurately using POS systems.
- Stocked products and maintained organized displays.
- Supported daily store operations in a fast-paced environment.
- Worked effectively with team members to ensure customer satisfaction.
- Assisted customers with inquiries and product selection in a fast-paced retail environment.
Store Cashier
Petro Canada
Langford, British Columbia
05.2024 - 08.2025
- Provided excellent customer service and assisted customer needs.
- Processed cash, debit, and credit transactions accurately.
- Operated POS system and handled daily sales.
- Maintained a clean, organized, and safe store environment.
- Restocked products and supported store operations.
- Handled cash, credit, and digital payments while ensuring secure transaction practices.
- Resolved customer complaints promptly to maintain satisfaction and loyalty within the community.
Care Assistant
Care Assistant, BRACK, Khulna, Bangladesh
Khulna, Bangladesh
09.2022 - 12.2023
- Delivered in-home care support to elderly individuals, assisting with personal hygiene and daily routines
- Provided medication reminders and monitored basic health conditions
- Assisted with meal preparation and light housekeeping
- Maintained a safe and hygienic living environment
- Built strong relationships with clients and families through effective communication
- Monitored residents health conditions and reported changes to supervisor staff members.
Home Support Worker
Specialised Care
Arichat, Nova Scotia
06.2021 - 09.2022
- Provided personal care including bathing, grooming, dressing, and toileting while ensuring client dignity and privacy
- Assisted patients with daily activities such as feeding, mobility, and basic hygiene
- Supported nursing staff in maintaining a clean, safe, and organized care environment
- Observed patient conditions and reported changes to supervisors or family members
- Maintained infection control practices and followed safety procedures
- Developed and maintained positive relationships with clients and their families
- Followed care plan and directions to administer medications
Education
BBA - Business Education
Barishal University
Barishal 04.2018 - 04.2022
Skills
- Personal care and senior support
- Dementia care and companionship
- Mobility assistance and safety monitoring
- Meal preparation and daily living support
- First Aid & CPR certified
- Strong communication and active listening
- Customer service and problem-solving
- Cash handling and POS operation
- Retail sales and product assistance
- Stocking, merchandising, and inventory support
- Maintaining clean and safe work environments
- Teamwork, reliability, and time management
- Multitasking in fast-paced environments
- Attention to detail and adaptability
Languages
English – Advanced (Fluent in speaking, reading, and writing)
Bengali – Native
Additional certifications
First-Aid and CPR
Is Certified in Standard First Aid CPR/AED Level C
Valid until: April 11th, 2029
Timeline
Customer Service Representative
Walmart
08.2025 - Current
Store Cashier
Petro Canada
05.2024 - 08.2025
Care Assistant
Care Assistant, BRACK, Khulna, Bangladesh
09.2022 - 12.2023
Home Support Worker
Specialised Care
06.2021 - 09.2022
BBA - Business Education
Barishal University
04.2018 - 04.2022