Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Mohammad Rashid

Scarborough,ON

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Sorrel
05.2022 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Post-Degree Certificate - Research Analyst

Humber Institute of Technology And Advanced Learning
Toronto, ON
09.2023

Skills

  • Microsoft Word
  • Customer Relations
  • Microsoft PowerPoint
  • Microsoft Excel
  • Problem-Solving Ability
  • Technical Support
  • Customer Service
  • Critical Thinking

Timeline

Customer Service Representative

Sorrel
05.2022 - Current

Post-Degree Certificate - Research Analyst

Humber Institute of Technology And Advanced Learning
Mohammad Rashid