MD RAFSANUL ALAM KHAN
Edmonton,Canada
Summary
Experienced Operations/Administration personnel with excellent skills in negotiation, project administration & management, client management, conflict management, budget and cost controlling and troubleshooting problems. Outstanding verbal, written communication and interpersonal skills (e.g. preparing and communicating technical documents, recommendations and scientific advice.).
Overview
9
9
years of professional experience
Work History
Warehouse Clerk, Customer Pickup (CPU) – Ecommerce
Canadian Tire
05.2024 - Current
- Perform daily operation between customer pick-ups and receiving teams
- Focus on learning both roles and eventually act solely in either capacity as needed
- Provide required reporting on both Customer-Pickup (CPU) and Receiving as needed
- Learn and master cross-functional roles and responsibilities with the intent of operating solely, as needed
- Receive, scan, verify, and store all incoming and overstock products according to established procedures and policies
- Ship returns and complete proper paperwork
- Maintain housekeeping disciplines in the warehouse in order to facilitate location of products by all staff
- Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner
- Delivering and assembling merchandise as required
- Prepare merchandise for filing, sort and fill merchandise carts for the retail floor
- Processes damaged and returned claims
- Handle dangerous goods and hazardous products according to established procedures
Assistant Manager/Coordinator, Project Management Services Group
SMEC International Pty. Ltd.
04.2018 - 01.2024
- Company Overview: Australia (Bangladesh Office)
- Coordinate among Corporate Administration, Project Administration and Project Owner for smooth operation of project offices, accommodation, vehicles, accounts, expatriates’ visa and bank accounts etc
- Conduct sub-contractors supplier registration process, work order and contract agreement; coordinate between project team and sub-contractors to review deliverables for payment approval
- Closely monitor the utilization of resources along with the Team Leader/Project Manager/Project Director and recruit relevant experts as and when required as per the Consultancy Contract
- Assist Human Resources Department to complete recruitment through compliance procedure and arrange induction during onboarding; data entry and maintenance of employee records
- Keep track of manpower on site and continuously update vacancy announcements on several platforms
- Monitor weekly/monthly project Timesheets and enter time into the EPICOR at the end of every month
- Review Monthly Review Report to check hourly input of project personnel and subsequent Timesheet entry to ensure payroll is on time and accurate; maintain payroll communication between site accountant and head office payroll team
- Prepare and execute variation orders/contract amendments by close collaboration with the Contract/Legal Specialist and project owner/funding agency
- Analyze and prepare the monthly financial progress report of assigned projects
- Prepare and track monthly Cash flow Statement to control cost against allocated budget and prepare closing financial reports with the Finance Team to obtain project closure certificate
- Arrange monthly/bi-monthly internal Board Meeting with the project team and Corporate Management and external meeting with the Corporate Management and Joint Venture Partners
- Maintain the Document Management System (DMS) and monitor the Project Management Information System (PMIS) for each individual project
- Collaborate with project site accountant and head office accounts team to prepare the monthly/milestone invoices and ensure all the billable items are claimed to the client
- Collaborate with project team to prepare Project Management Plan according to SMEC’s Business Management System (BMS) including H&S guidelines
- Coordinate with project owner to determine project scope and communicate with project stakeholders throughout project initiation, planning, execution and closeout stages
- Australia (Bangladesh Office)
Technical Marketing Executive
CHB Building Technologies Limited
09.2017 - 04.2018
- Company Overview: Bangladesh
- Preparing tender documents as well as price quotation based on the provided drawings and requirements
- Conducting engineering assessment on the civil structure and provide solutions on the exterior curtain wall structures
- Reviewing concept drawings provided from the architect and check feasibility before implementation
- Coordination with technical team to produce shop/construction drawings
- Defining specifications based on the shop drawings
- Promotion and implementation of Green Building concept for sustainable environment
- Preparing and revising work orders and preparing contract for the projects
- Coordination between customers’ requirements and engineering department’s idea/solutions for project scheduling and costing
- Synchronizing work schedule between both marketing and engineering department to avoid unexpected work schedule conflict
- Bangladesh
Executive Engineer
Maven Consultancy Limited
10.2015 - 08.2016
- Company Overview: Bangladesh
- Preparation of structural inspection report
- Dealing with the managers or supervisors of the assessed garment factories and help them make aware of the situation and further steps to follow
- Acting as a translator, interpreter and responsible for structural and design documentation
- Bangladesh
Education
Master of Business Administration - Services Marketing, Brand Management, Consumer Behavior, Operations Management, Strategic Management, Macro Economics and Business Forecasting, Financial Management
BRAC University
05.2019
Bachelor of Science - Civil Engineering
Ahsanullah University of Science and Technology
08.2015
Skills
- Project management and administration
- Conflict management
- Stakeholder management
- Troubleshooting
- Critical thinking
- Multitasking
- Strong verbal and written communication
- MS Office
Accomplishments
FFFF
Languages
Advanced speaking, listening, writing in English
English
Full Professional
Degree
- B.Sc.
- MBA
References
- Salim Jahan Fahim, Project Manager, Ministry of Highways, +1 (639) 525 3968, salim.j.fahim@gmail.com
- Mohammad Masudur Rahman Bhuiyan, Country Manager, SMEC International Pty. Ltd. – Bangladesh, +880 01811 410 122, Masudur.Bhuiyan@smec.com
Training
Management Development Program, 07/01/21 to 08/31/21, SMEC International Pty. Ltd., Australia
Assignedprojects
- Consultancy Services for Construction of Single Line Dual Gauge Railway Track from Dohazari to Cox’s Bazar (ADB Funded)
- Dhaka Sanitation Improvement Project by DWASA (World Bank and AIIB Funded)
- Dhaka Mass Rapid Transit Development Project – Line 5, South (ADB Funded)
- Consultancy Services for Feasibility Study and Preliminary Design of Four Lane Marine Drive Expressway Project from Mirsharai to Cox’s Bazar
- Consultancy Services for Construction Supervision of Kanchpur-Meghna-Gumti 2nd Bridges Construction and Existing Bridges Rehabilitation Project (JICA Funded)
- Consultancy Services for Construction Supervision of Cross Border Road Network Improvement Project (JICA Funded)
- Consultancy Services for Construction Supervision of Padma Multipurpose Bridge Project (Recruitment)
Timeline
Warehouse Clerk, Customer Pickup (CPU) – Ecommerce
Canadian Tire
05.2024 - Current
Assistant Manager/Coordinator, Project Management Services Group
SMEC International Pty. Ltd.
04.2018 - 01.2024
Technical Marketing Executive
CHB Building Technologies Limited
09.2017 - 04.2018
Executive Engineer
Maven Consultancy Limited
10.2015 - 08.2016
Bachelor of Science - Civil Engineering
Ahsanullah University of Science and Technology
Master of Business Administration - Services Marketing, Brand Management, Consumer Behavior, Operations Management, Strategic Management, Macro Economics and Business Forecasting, Financial Management
BRAC University
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