Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MD MONTASIRUL ISLAM

Moncton

Summary

Results-driven professional with four years of experience in Account Assistance and Administration. Adept at Customer Service, Sales, financial recordkeeping and administrative support. Effectively resolved customer inquiries, and enhanced sales strategies, contributing to significant business growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front End Supervisor

Loblaw
Dieppe
07.2024 - Current
  • Demonstrated strong problem solving skills when handling customer complaints or inquiries.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Provided feedback from customers to store management to improve service and products.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Handled cash, credit, and debit transactions accurately and efficiently.

Senior Officer (Accounts & Admin)

Reliance Insurance Limited
12.2019 - 04.2024
  • Reconcile daily bank transactions and prepare weekly, monthly summary reports.
  • Managed a portfolio of 15+ mid market accounts generating over $1.5M in annual revenue.
  • Assisted in accounts receivable, Petty Cash and general ledger activities.
  • Provided administrative support to the accounting department as required.
  • Supported external auditors during annual audits by providing requested documents promptly.

Sales Executive

Flora Limited
11.2018 - 11.2019
  • Managed a portfolio of 20+ corporate accounts, contributing to a profitable growth to the Company.
  • Connected with potential customers to build new corporate partnerships and solicit sales.
  • Created monthly reports detailing progress toward established goals and meeting yearly sales target of $ 2.5 Million.
  • Established long-term relationships with key accounts by providing excellent customer service.

Education

MBA - Finance & Banking

International Islamic University Chittagong
Bangladesh
08-2020

Skills

  • Microsoft Office
  • Data Entry
  • Customer Service
  • Sales
  • Financial recordkeeping
  • Administrative support

Certification

Data Entry, Digital IT Institute

Timeline

Front End Supervisor

Loblaw
07.2024 - Current

Senior Officer (Accounts & Admin)

Reliance Insurance Limited
12.2019 - 04.2024

Sales Executive

Flora Limited
11.2018 - 11.2019

MBA - Finance & Banking

International Islamic University Chittagong

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MD MONTASIRUL ISLAM