Md Jamil Ahmed Kader
Scarborough,ON
Summary
With a proven track record at Roy’s Restaurant, I excel in operational efficiency and leadership, significantly reducing food waste by implementing innovative storage techniques. My expertise in inventory oversight and ability to foster a collaborative kitchen environment have consistently enhanced productivity and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cook
Roy’s Restaurant
Lower Sackville, NS
10.2023 - 06.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Planned menus for different events, seasons and customer requests.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
Cook
Landmark Oyster House
Victoria, PE, Canada
07.2023 - 08.2023
- Setting up workstations with all needed ingredients and cooking equipment
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process
- Prepared multiple orders simultaneously during peak periods with high accuracy
- Ensure great presentation by dressing dishes before they are served
- Ensure all food and other items are stored properly
- Monitor stock and place orders when there are shortages
- Ensure customer satisfaction by promoting excellent service
Supervisor
Tazij Shawarma and Pizza
Scarborough, ON, Canada
11.2021 - 07.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Developed effective improvement plans in alignment with goals and specifications
- Evaluated customer needs and feedback to drive product and service improvements
- Conducted routine inspections to check quality and compliance with established specifications
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly and seek ways to cut waste and decrease operational costs
- Analyze staff evolutions and feedback to improve the customers' experience
- Introduced new products to customers through suggestive sales techniques
Cook
Banknote Bar
Downtown, Toronto, ON
04.2018 - 12.2020
- Prepared food items in compliance with the recipes and portioning control guidelines
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
- Wrapped up and stored unused food in appropriate containers and placed in the refrigerator to avoid spoilage
- Communicated closely with servers to fully understand special orders for customers
- Operated grills, fryers, and ovens to cook food items
- Clean kitchen and other related areas
Pizza Maker
CIBO wine and Bar
Downtown, Toronto, ON, CA
04.2019 - 06.2020
- Dedicated to satisfying customers' needs and queries by being friendly and accessible
- Topped pizzas with right ingredients based on orders utilizing recipe directed amounts and distribution methods
- Prepared raw materials for cooking by cutting vegetables and preparing dough
- Handled customer complaints professionally to prevent negative reviews or loss of business
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands
- Monitored pizzas throughout the cooking process to deliver correct doneness and prevent burning or undercooking
Customer Service Representative
MR Sub
Scarborough, ON
04.2018 - 12.2018
- Greet and communicate with customers to fulfill their choice of food in the best manner, use the Point of Sale system/cash register to record the order and compute the amount of the bill, collect the payment from customers and makes the changes
- Understand and adhere to proper food handling, safety and sanitization standards while preparing food, serving food, and cleaning up
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor
- Answered constant flow of customer calls with minimal wait times and try to reduce on-hold wait times
- Strive to maintain company value and provide excellent customer service
- Performed paperwork duties as assigned
Education
Ontario College Advance Diploma - Accounting and Finance
Seneca College
Toronto, ON04.2021
Skills
- Operational Efficiency and Safety
- Leadership
- Mentoring
- Shift Coverage
- Supervising Employees
- Technical Proficiency
- Waste Reduction
- Inventory Oversight
- Daily Transactions
- Review
Languages
English
Full Professional
Timeline
Cook
Roy’s Restaurant
10.2023 - 06.2024
Cook
Landmark Oyster House
07.2023 - 08.2023
Supervisor
Tazij Shawarma and Pizza
11.2021 - 07.2023
Pizza Maker
CIBO wine and Bar
04.2019 - 06.2020
Cook
Banknote Bar
04.2018 - 12.2020
Customer Service Representative
MR Sub
04.2018 - 12.2018
Ontario College Advance Diploma - Accounting and Finance
Seneca College