Md Abdullah Al Mamun
Hamilton,ON
Summary
Dynamic leader with a proven track record at Value Village, enhancing operational efficiency and driving profitability through strategic planning and cost control. Excelled in staff management, fostering a culture of continuous improvement and collaboration. Skilled in production data analysis and workflow optimization, achieving significant performance improvements.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Production manager
Value village
Burlington, Canada
05.2022 - Current
- Provided overall supervision of the production facility and store
- Analysed the budget and created weekly, monthly, quarterly and yearly strategic plans
- Assessed the store contribution planner and previous performance data to create future plans for meeting targets
- Reviewed loss and profit statements and discovered opportunities to minimize loss and maximize profit
- Interpreted dollar ratio, item ratio, customer count, and transaction reports to better understand daily sales and product performances for future reference
- Created floor plans to present products in demand effectively depending on the season and product performance
- Controlled product costs by managing incoming donations efficiently
- Collaborated with non-profit partners to forecast the product supply needed to run production
- Worked with management to minimize labour expenses and improve labour efficiency
- Managed staff by providing thorough annual employee reviews, trained new employees with emphasis on exemplary customer service, and promoted ongoing talent development
- Created pathways for cross training between existing employees in different departments
- Implemented company HR policies and procedures and followed Ontario labour laws to create a welcoming environment for all employees
- Demonstrated strong leadership by collaborating and running multiple teams at the same time
Store Manager
YM INC. Urban Behaviour
Hamilton, Canada
06.2018 - 04.2022
- Analysed sales figures by studying trends and forecasted future sales
- Formulated pricing policies by reviewing merchandising activities, determined additional sales promotions, and authorized clearance sales
- Protected employees and customers by providing a safe and clean store environment
- Prepared the annual budget, scheduled expenditures, analyzed variances, and initiated corrective actions
- Dealt with staffing processes such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
- Maintained inventory by implementing purchasing plans and staying in contact with vendors and shippers
- Enforced company HR and loss prevention polices throughout the store to ensure smooth operation
Business Development Manager
EA Group
Dhaka, Bangladesh
11.2016 - 12.2017
- Conducted market and product research, analysis and survey
- Analysed competitor’s product and market strategy and developed counter strategies
- Responsible for planning and overseeing new marketing initiatives to enhance sales
- Researched product information for potential clients for improved customer service
- Lead two-week training workshops for over 100 sales personnel regarding product knowledge and competitor strategy
- Organized on average three weekly business meetings with potential clients
Shop Floor Manager & Administrative Assistant Officer
ALLSAINTS (SELFRIDGES)
London, England
08.2013 - 05.2016
- Assisted in recruiting efforts and interviewing process for all available positions
- Responsible for planning store promotions and visual merchandising to increase sales
- Maintained store-level compliance with company standards of safety, security, facility maintenance, postings/notifications and other administrative duties
- Successfully addressed customer complaints and resolved problems
- Assisted the general store manager and senior assistant store manager in managing special events
- Prepared monthly company employee payroll
- Identified issues impacting the execution of strategic/operational/project plans
- Helped to prepare daily reports for management and assisted with corporate plans
Inventory Control Manager
TOPSHOP (Arcadia group)
London, England
07.2009 - 06.2013
- Implemented weekly and monthly plans for stocking goods
- Responsible for receiving, storing, and dispersing of stockroom supplies
- Maintained stock location in the warehouse
- Supervised, scheduled, organised and allocated work to stock room team members
- Prepared daily delivery reports for higher management
- Maintained health and safety protocols
Education
Masters of Arts - Marketing and Business Innovation, Research Methods for Business Management, Global Marketing, Marketing Management & Strategy
Anglia Ruskin University
London, England01.2016
Bachelor of Arts - Business Management, Strategic Management, Marketing Strategy, Human Resource Management, Contemporary Strategic Management, Project Management
Sunderland University of London
London, England01.2014
Skills
- Staffing management
- Production data analysis
- Supply chain distribution
- Preventive maintenance oversight
- Health and safety compliance
- Staff management
- Workflow optimization
- Cost control
Certification
- Individual Security Guard
- Full Class G Driving
Training
- Sales Development Training, Training in management and marketing sectors to prepare and analyze sales reports and report it to higher management prior to making decisions.
- Business Development Training, Training received on the managerial perspective to understand the company’s prospects, perspectives, values and culture to develop problem solving and communication skills more effectively.
References
Available on request
Timeline
Production manager
Value village
05.2022 - Current
Store Manager
YM INC. Urban Behaviour
06.2018 - 04.2022
Business Development Manager
EA Group
11.2016 - 12.2017
Shop Floor Manager & Administrative Assistant Officer
ALLSAINTS (SELFRIDGES)
08.2013 - 05.2016
Inventory Control Manager
TOPSHOP (Arcadia group)
07.2009 - 06.2013
Masters of Arts - Marketing and Business Innovation, Research Methods for Business Management, Global Marketing, Marketing Management & Strategy
Anglia Ruskin University
Bachelor of Arts - Business Management, Strategic Management, Marketing Strategy, Human Resource Management, Contemporary Strategic Management, Project Management
Sunderland University of London
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