MD ABDULLAH AL ISHAQUE

• Creating and monitoring master data for GL,vendor and customer.
• Troubleshot and resolved complex issues related to SAP CRM functionality, minimizing downtime and ensuring smooth operations.
• Reduced operational costs for clients through the customization and optimization of SAP ERP modules.
• Assisted with audit preparations, providing essential documentation extracted from the SAP system as needed.
• Enter Gl entries, vendor bills, customer invoice
• Make Vendor payments, receive customer payment and checked system report .

● Led a team of 11 members, overseeing branch operations and ensuring compliance with audit and regulatory standards, including Integrated Supervision System (ISS) and Credit Information Bureau (CIB) reports, managing over 300 customer accounts monthly.

● Streamlined operational processes by implementing policies, optimizing cash flow management, and reducing outstanding debts, contributing to the effective management of $2, 600 million CAD in budgets.

● Facilitated accurate month-end closing procedures and ensured timely reporting and documentation, including handling approximately 20 reports per month and 4-5 reports for the central bank.

● Enhanced customer service operations, including accounts management, cheque book issuance, and electronic transactions (BACH, RTGS, BEFTN), resulting in improved branch efficiency and customer satisfaction.

● Demonstrated proficiency in MS Office to conduct administrative tasks, create presentations and manage data effectively.

● Implemented robust records management protocols as Principal Officer to ensure data integrity and compliance

● Led cross-functional projects utilizing like SAP modules on ERP software, resulting in improved data management and reporting

● Developed and implemented finance policies, optimizing store layout and display planning, leading to a 6-7% increase in profits and a 20% reduction in costs within one year.

● Managed payroll for 26 employees and supervised daily financial processes, including VAT and tax submissions, using HR software and Excel for accurate payroll and expense tracking.

● Oversaw bank account reconciliation and debt payment processes, ensuring timely transactions.

● Conducted regular reviews and adjustments of POS systems to enhance financial accuracy.

● Managed company finances and ensured smooth transactions through efficient use of Quicken software

● Collaborated with IT team to troubleshoot and maintain ERP software, ensuring smooth operations and minimal downtime.