Summary
Overview
Work History
Education
Skills
Certification
Languages
Volunteer Experience
Timeline
Generic

McKenna Vega

Vista

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Birkenstock Of San Diego
02.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Vans
02.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Fitness and Wellness Student Assistant

CSUSM
05.2022 - 05.2023
  • Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
  • Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
  • Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
  • Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.

Child Care Attendant

Cascade Athletic Clubs
05.2021 - 08.2021
  • Contributed to a team-oriented workplace by effectively collaborating with colleagues on lesson plans implementation monitoring progress and sharing insights.
  • Developed strong communication skills by engaging children in meaningful conversations about their interests and feelings throughout the day.
  • Maintained accurate records of attendance, meal times, medical information, and incident reports as required by state regulations.
  • Promoted healthy growth and development through physical, cognitive, social, and emotional support for each child.
  • Assisted in planning and organizing special events such as field trips, birthday parties, and holiday celebrations to create memorable experiences for children.
  • Provided one-on-one support for children with special needs or those requiring additional attention during specific tasks.
  • Maintained a clean, organized, and inviting classroom environment conducive to learning and exploration for children of all ages.
  • Supported early literacy skills through storytime sessions, reading aloud to children, and encouraging their participation in various language-rich activities.
  • Implemented effective behavior management strategies to maintain a safe and nurturing environment for children.

Education

Bachelor of Arts - Psychology

California State University - San Marcos
San Marcos, CA
01.2025

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Reliable and punctual
  • Problem-Solving
  • Listening Skills
  • Relationship Building
  • Goal-Oriented
  • Multi-tasking strength
  • Exceptional customer service

Certification

CPR/AED

Languages

Spanish
Limited Working

Volunteer Experience

In my experience I have volunteered for different organizations like running numerous blood drives for the Red Cross, helping families in need during the holiday season with the Salvation Army, packing food for those in need with the Clark County Food Bank, and also helping teach prekindergartens Spanish with Ms. Debi's prekindergarten. 

Timeline

Sales Associate

Birkenstock Of San Diego
02.2024 - Current

Sales Associate

Vans
02.2023 - 11.2023

Fitness and Wellness Student Assistant

CSUSM
05.2022 - 05.2023

Child Care Attendant

Cascade Athletic Clubs
05.2021 - 08.2021

Bachelor of Arts - Psychology

California State University - San Marcos
McKenna Vega