McKenna Simons
San Jose
Summary
Dynamic and dedicated professional with a strong work ethic and strategic thinking skills, honed as a Student Athlete at SJSU Women's Basketball. Proven ability to manage high-pressure situations and foster teamwork, while enhancing customer satisfaction as a Host at Arizona Biltmore. Committed to continuous improvement and collaboration for success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Athlete
SJSU Women's Basketball
07.2025 - Current
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Attended all practices, meetings, and workouts on time.
- Developed time management skills by balancing academic responsibilities with rigorous athletic commitments.
- Cultivated strong relationships with fellow students, faculty members, coaches, administrators, alumni, and community stakeholders.
Host
Arizona Biltmore
01.2025 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Student Athlete
GCU Women's Basketball
05.2021 - 04.2024
- Gained valuable experience in goal-setting processes by working closely with coaches to develop customized improvement plans based on individual strengthsweaknesses.
- Collaborated with teammates to create a supportive atmosphere that encouraged growth, camaraderie, and sportsmanship.
Education
MBA - Business
San Jose State University
San Jose, CA07-2026
Bachelor's Degree - Business Management
Grand Canyon University
Phoenix, AZ08-2024
Skills
- Strong work ethic
- Strategic thinking
- Coachability
- Team player mentality
Certification
Hubspot Inbound Marketing Certified
Timeline
Student Athlete
SJSU Women's Basketball
07.2025 - Current
Host
Arizona Biltmore
01.2025 - 05.2025
Student Athlete
GCU Women's Basketball
05.2021 - 04.2024
MBA - Business
San Jose State University
Bachelor's Degree - Business Management
Grand Canyon University
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