McKenna Pua
Cypress
Summary
Well-rounded professional with a blend of service industry experience, caregiving roles, and community involvement. Former collegiate soccer player equipped with strong teamwork, leadership, and problem-solving abilities. Skilled in providing high-quality customer service, managing childcare and pet care responsibilities, and contributing to volunteer initiatives. Known for reliability, a strong work ethic, and the ability to excel in fast-paced or high-responsibility environments.
Overview
11
11
years of professional experience
Work History
Volunteer
Lionsheart
08.2014 - 06.2017
- Completed hours of community service through Lionsheart.
- Participated in park clean-ups, charity drives, and community events.
- Worked with a team of young volunteers to complete group service projects to better the community.
- Communicated with organizers to support event setup and coordination.
- Demonstrated responsibility, professionalism, and consistent attendance.
College Athlete
Washington State University
07.2021 - 02.2022
- Participated in high-level training, conditioning, and competitive matches.
- Collaborated with teammates to execute game strategies and maintain strong team chemistry.
- Demonstrated exceptional time management, balancing athletic and academic commitments.
- Maintained peak physical fitness through structured training programs.
- Contributed to a culture of discipline, accountability, and sportsmanship.
- Participated in community outreach or team events.
College Athlete
Saddleback Community College
06.2022 - 12.2023
- Transitioned successfully from NCAA competition to community college athletics
- Balanced full academic load with daily training, team commitments, and travel
- Improved performance through disciplined strength, conditioning, and technical training
- Collaborated with coaches and teammates to support team strategy and culture
- Contributed leadership and experience
Babysitter
02.2022 - Current
- Experience in both daytime and nighttime.
- Played games, worked on puzzles, colored, and read books to young children.
- Assisted with homework if needed.
- Communicated daily updates and concerns to guardians.
- Organized and cleaned the home after activities by picking up toys and straightening up the playroom.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepped snacks and meals.
- Transportation for the children if necessary.
Pet Sitter
09.2022 - Current
- Provided overnight pet care for dogs, cats, and small animals.
- Administered oral medications and followed specific health routines.
- Walked pets daily and monitored their behavior and safety.
- Prepared meals based on dietary needs and feeding schedules.
- Sent regular updates, photos, and check-ins to pet owners.
- Maintained clean living spaces, litter boxes, crates, and outdoor areas.
- Ensured a calm, structured environment while owners were away.
Server
Buffalo Wild Wings
02.2023 - Current
- Provided friendly, efficient service to 50–100+ guests per shift in a busy sports-restaurant environment.
- Have learned a great deal of people skills.
- Handled large sections and multiple tables while maintaining accuracy and speed.
- Upselling appetizers, specialty drinks, and promotional items to boost sales.
- Communicating effectively with kitchen and bar staff to ensure timely, correct orders.
- Managed POS systems, processed payments, and closed out checks accurately.
- Handled guest concerns professionally to maintain positive experiences.
- Maintained cleanliness standards and assisted with closing/opening duties.
- Recognized by management for reliability and strong work ethic.
Education
No Degree - Sports Management
Washinton State University
Pullman, WAAssociate of Arts - Communications
Saddleback College
Mission Viejo, CA06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Team collaboration
- Patience and empathy
- Time management
- Reliability
- Organized and efficient
Accomplishments
- First Team All-League (2017–2021)
- Defensive MVP (2018–2021)
- All-Academic Team (2018–2021)
- League MVP (2019–2021)
- All-Academic Team (2021 season)
- First Team All-League (2023 season)
High School Soccer (2017–2021)
College Soccer
Timeline
Server
Buffalo Wild Wings
02.2023 - Current
Pet Sitter
09.2022 - Current
College Athlete
Saddleback Community College
06.2022 - 12.2023
Babysitter
02.2022 - Current
College Athlete
Washington State University
07.2021 - 02.2022
Volunteer
Lionsheart
08.2014 - 06.2017
No Degree - Sports Management
Washinton State University
Associate of Arts - Communications
Saddleback College