Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

McKenna Pua

Cypress

Summary

Well-rounded professional with a blend of service industry experience, caregiving roles, and community involvement. Former collegiate soccer player equipped with strong teamwork, leadership, and problem-solving abilities. Skilled in providing high-quality customer service, managing childcare and pet care responsibilities, and contributing to volunteer initiatives. Known for reliability, a strong work ethic, and the ability to excel in fast-paced or high-responsibility environments.

Overview

11
11
years of professional experience

Work History

Volunteer

Lionsheart
08.2014 - 06.2017
  • Completed hours of community service through Lionsheart.
  • Participated in park clean-ups, charity drives, and community events.
  • Worked with a team of young volunteers to complete group service projects to better the community.
  • Communicated with organizers to support event setup and coordination.
  • Demonstrated responsibility, professionalism, and consistent attendance.

College Athlete

Washington State University
07.2021 - 02.2022
  • Participated in high-level training, conditioning, and competitive matches.
  • Collaborated with teammates to execute game strategies and maintain strong team chemistry.
  • Demonstrated exceptional time management, balancing athletic and academic commitments.
  • Maintained peak physical fitness through structured training programs.
  • Contributed to a culture of discipline, accountability, and sportsmanship.
  • Participated in community outreach or team events.

College Athlete

Saddleback Community College
06.2022 - 12.2023
  • Transitioned successfully from NCAA competition to community college athletics
  • Balanced full academic load with daily training, team commitments, and travel
  • Improved performance through disciplined strength, conditioning, and technical training
  • Collaborated with coaches and teammates to support team strategy and culture
  • Contributed leadership and experience

Babysitter

02.2022 - Current
  • Experience in both daytime and nighttime.
  • Played games, worked on puzzles, colored, and read books to young children.
  • Assisted with homework if needed.
  • Communicated daily updates and concerns to guardians.
  • Organized and cleaned the home after activities by picking up toys and straightening up the playroom.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepped snacks and meals.
  • Transportation for the children if necessary.

Pet Sitter

09.2022 - Current
  • Provided overnight pet care for dogs, cats, and small animals.
  • Administered oral medications and followed specific health routines.
  • Walked pets daily and monitored their behavior and safety.
  • Prepared meals based on dietary needs and feeding schedules.
  • Sent regular updates, photos, and check-ins to pet owners.
  • Maintained clean living spaces, litter boxes, crates, and outdoor areas.
  • Ensured a calm, structured environment while owners were away.

Server

Buffalo Wild Wings
02.2023 - Current
  • Provided friendly, efficient service to 50–100+ guests per shift in a busy sports-restaurant environment.
  • Have learned a great deal of people skills.
  • Handled large sections and multiple tables while maintaining accuracy and speed.
  • Upselling appetizers, specialty drinks, and promotional items to boost sales.
  • Communicating effectively with kitchen and bar staff to ensure timely, correct orders.
  • Managed POS systems, processed payments, and closed out checks accurately.
  • Handled guest concerns professionally to maintain positive experiences.
  • Maintained cleanliness standards and assisted with closing/opening duties.
  • Recognized by management for reliability and strong work ethic.

Education

No Degree - Sports Management

Washinton State University
Pullman, WA

Associate of Arts - Communications

Saddleback College
Mission Viejo, CA
06-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Team collaboration
  • Patience and empathy
  • Time management
  • Reliability
  • Organized and efficient

Accomplishments

    High School Soccer (2017–2021)

  • First Team All-League (2017–2021)
  • Defensive MVP (2018–2021)
  • All-Academic Team (2018–2021)
  • League MVP (2019–2021)
  • College Soccer

  • All-Academic Team (2021 season)
  • First Team All-League (2023 season)

Timeline

Server

Buffalo Wild Wings
02.2023 - Current

Pet Sitter

09.2022 - Current

College Athlete

Saddleback Community College
06.2022 - 12.2023

Babysitter

02.2022 - Current

College Athlete

Washington State University
07.2021 - 02.2022

Volunteer

Lionsheart
08.2014 - 06.2017

No Degree - Sports Management

Washinton State University

Associate of Arts - Communications

Saddleback College
McKenna Pua