Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenna Duggan

Glendora

Summary

Hello, my name is Mckenna Duggan and I am a college student who is looking for a part time or full time job while I go to school. I have experience working in the food Industry and I also have a lot of experience working in customer service. I believe that I am a Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service or server position. Ready to help team achieve company goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. I am Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. I strive to be a Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Bakery Manager

San Dimas Cake CO.
06.2023 - 08.2024
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Managed all baking operations professionally and handled all problems confidently.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained and controlled inventory of baked goods.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Maintained cleanliness and hygiene in bakery premises.
  • Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
  • Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Customized supply ordering to match seasonal demand, ensuring availability of popular items and reducing excess stock.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Associate in Criminal Justice - Criminal Justice

Citrus College
Glendora, CA
01-2026

Skills

  • Food management experience
  • Food presentation
  • Bakery operations
  • Sanitation procedures
  • Ingredient knowledge
  • Expiration monitoring
  • Baking supervision
  • Food safety oversight
  • Food quality standards hygiene
  • Multitasking and prioritizing
  • Inventory and stocking
  • Decision-making
  • Handling complaints
  • Superior work ethic
  • Critical thinking
  • Cash handling and reconciliation
  • Relationship building
  • Inventory oversight
  • Flexible work schedule
  • Adaptable to changing demands
  • Goal setting and achievement
  • Cash drawer reconciliation
  • Team building and motivation
  • Business management
  • Waste reduction
  • Cleanliness and hygiene
  • Cash handling
  • Personal presentation
  • Payment processing
  • Judgment and decision making
  • Social perceptiveness
  • Reading comprehension
  • Safe food handling
  • Problem-solving
  • Task prioritization
  • Phone etiquette
  • Detail-oriented
  • Guest engagement
  • Customer service expertise
  • Complaint handling

Timeline

Bakery Manager

San Dimas Cake CO.
06.2023 - 08.2024

Associate in Criminal Justice - Criminal Justice

Citrus College
McKenna Duggan