McKenna Chantha
Aliso Viejo
Summary
Dynamic professional with a background in mentoring and coaching youth through diverse challenges and developmental stages, fostering trust and rapport through effective communication. Proven sales expert in retail environments, consistently driving store performance and enhancing customer satisfaction by leveraging product knowledge and strong interpersonal skills. Adept at conflict resolution and motivational strategies, complemented by a solid track record in event planning and execution, managing everything from meetings to large-scale events with exceptional organizational abilities. Committed to delivering outstanding client service while ensuring seamless event operations and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Youth Mentor Coach- Afterschool Program
Boys and Girls Club
Costa Mesa & Orange, CA
03.2026 - Current
- Coach and mentor youth through structured programming focused on teamwork, confidence, and positive behavior.
- Follow the curriculum to ensure productive homework sessions, STEAM sessions, and fitness after school.
- Partner with staff to support safe, consistent sessions and strong participant engagement.
Sales Associate, High-End Fashion
Simple Laguna
Laguna Beach, CA
01.2022 - 01.2025
- Generated $350 K+ in annual high-end sales while building lasting client relationships and upholding store quality.
- Managed inventory and operations across 3 locations, including vendor coordination, shipping, and Shopify updates. Trained new employees on brand values, customer service, and luxury fabric knowledge.
- Led visual merchandising and seasonal displays to highlight new products and drive sales performance. Supported brand growth through social media strategy and online storefront development.
Brand Operations & Trade Show Coordinator (Contract)
GoalMax (Wearable Sports Technology)
Anaheim, CA
11.2023 - 03.2024
- Spearheaded the company’s first-ever market launch at the Anaheim soccer convention, managing all booth planning, branding, and execution.
- Collaborated with software/hardware engineers to understand product capabilities and position them for team sales.
- Conducted post-show lead management via email and phone, scheduling demos and driving conversion.
Education
Bachelor of Arts - Business Administration, Business Economics
California State University, Fullerton
Fullerton, CA05-2025
Associate of Arts - Social and Behavioral Sciences; Communications
Cuesta College
San Luis Obispo, CA12-2021
Skills
- Technical: CRM Software, Microsoft Office Suite, Google Workspace, Shopify, Canva, Meta Advertising
- Operations: Inventory Management, Vendor Coordination, Event Planning
- Communication: Customer Engagement, Brand Development, Team Collaboration, Leadership
Timeline
Youth Mentor Coach- Afterschool Program
Boys and Girls Club
03.2026 - Current
Brand Operations & Trade Show Coordinator (Contract)
GoalMax (Wearable Sports Technology)
11.2023 - 03.2024
Sales Associate, High-End Fashion
Simple Laguna
01.2022 - 01.2025
Bachelor of Arts - Business Administration, Business Economics
California State University, Fullerton
Associate of Arts - Social and Behavioral Sciences; Communications
Cuesta College
Community Service & Volunteer Work
Kiwanis 3rd of July Fireworks, Director’s Assistant, Sebastopol, CA, 2021-Current
- Managed ticketing, payment logistics, and Square troubleshooting for an annual 6,000+ attendee event. Coordinated event setup and volunteer scheduling, and served as assistant to the event director for planning and execution. Supervised main entry gate operations, trained volunteers, and handled shift changes, payment reconciliation, and guest services. Contributed to the success of an event that raises $50 K+ annually for scholarships and youth-focused grants. Led social and marketing across Instagram, Facebook, and email; created Canva assets and ran Meta Ads
Gravenstein Apple Fair, Bank Team Lead, Sebastopol, CA, 2015-Current
- Supervise event banking operations, including cash handling, fund reconciliation, and financial accuracy across all vendor booths. Maintain secure transport and storage of funds in collaboration with fair leadership and security teams. Support a nonprofit event benefiting local agriculture, education, and community programs.
Santa Rosa Bear Cubs Basketball, Operations Assistant, Santa Rosa, CA, 2019-Current
- Led event planning, equipment management, and staff supervision for a nonprofit youth basketball club, while supporting team performance, community engagement, and overall program operations, including scheduling, budgeting, and facility coordination.