Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

McKailee Clarke

Marystown,NL

Summary

Proven leader with extensive experience at Freedom Foods, adept in staff leadership and operational efficiency. Excelled in enhancing guest experiences and fostering team collaboration. Demonstrated expertise in problem-solving and staff coaching, significantly improving service quality and efficiency. Achieved notable success in inventory management and conflict resolution, contributing to a positive and productive work environment.

Professional with leadership experience in team management and operational oversight. Proven ability to enhance productivity and streamline processes. Known for fostering teamwork and adapting to changing demands. Strong organizational and conflict resolution skills.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Swing Manager

Freedom Foods
10.2022 - 01.2025
  • Monitored employee performance closely, providing constructive feedback for continuous improvement opportunities.
  • Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
  • Managed inventory levels for optimal stock availability, minimizing waste and maximizing profits.
  • Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
  • Ensured alignment with food safety regulations through regular inspections and staff education on proper handling procedures.
  • Utilized advanced problem-solving skills in managing unforeseen challenges or emergencies while maintaining composure under pressure.
  • Resolved customer complaints promptly, fostering loyalty and repeat business through excellent service recovery efforts.
  • Collaborated with fellow managers to develop creative solutions for operational challenges, improving overall restaurant efficiency.
  • Oversaw food preparation and monitored safety protocols.

Crew Trainer

Freedom Foods
03.2022 - 10.2022
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Documented training and progress on database to enable tracking history and maintain accurate records.

Crew Member

Freedom Foods
07.2020 - 03.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

Diploma - Practical Nursing

College of The North Atlantic
Burin, NL
05-2025

High School Diploma -

Marystown Central High School
Marystown, NL
06.2022

Skills

  • Team motivation
  • Staff leadership
  • Staff supervision
  • Operational efficiency
  • Delegation
  • Coaching and mentoring
  • Conflict resolution
  • Teamwork and collaboration
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Collaboration and teamwork

Accomplishments

  • Supervised and managed the floor during breakfast, lunch and supper rushes.
  • Developed break plans to ensure employees would get a break while critically thinking about future rushes to be prepared for.
  • Ensuring employees would be prepared for rushes: food, coffee and utensils were stocked and prepared.

Languages

English
Native or Bilingual
French
Elementary

Certification

  • First Aid Certification
  • Basic Life Support Certification (BLS)
  • Leadership Foundation Class (LFC)
  • Food Safety


Timeline

Swing Manager

Freedom Foods
10.2022 - 01.2025

Crew Trainer

Freedom Foods
03.2022 - 10.2022

Crew Member

Freedom Foods
07.2020 - 03.2022

Diploma - Practical Nursing

College of The North Atlantic

High School Diploma -

Marystown Central High School
McKailee Clarke