Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

McCoy Painter

Corona Del Mar

Summary

Dedicated professional with strong customer service skills, known for effective problem resolution and team collaboration. Committed to enhancing customer experiences in travel planning and medical transport.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Information Ambassador

John Wayne Airport
Santa Ana
09.2025 - Current
  • Welcomed and assisted passengers with inquiries and travel needs, ensuring a positive travel experience.
  • Provided information on airport services, amenities, and safety procedures.
  • Resolved passenger complaints with empathy and professionalism, leading to increased passenger satisfaction.
  • Collaborated with team members to improve customer service processes, contributing to a more efficient service delivery.
  • Served as an ambassador, maintaining a professional demeanor while interacting with diverse audiences.

Travel Agent

McCoy's Amazing Travel- Self
Corona del Mar
01.2020 - Current
  • Designed and customized travel itineraries reflecting client preferences and needs, enhancing overall travel experience.
  • Researched and selected suitable travel destinations aligned with client interests.
  • Coordinated flight, hotel, and rental car bookings, ensuring seamless travel arrangements for clients.
  • Guided clients through travel documentation and visa application processes, facilitating smooth travel transitions.

Customer Service Medical Transport

Ronald Regan Hospital
Los Angeles
01.2025 - 06.2025
  • Delivered medical supplies to patients, ensuring timely and accurate service
  • Enhanced communication skills and organizational tools to improve service delivery
  • Gained insights into hospital needs and demands to better assist patients

Education

Graduate Certificate - Communications & Life Skills

University of California, Los Angeles
Los Angeles, CA
06-2025

Skills

  • Client management
  • Customer service
  • Travel planning
  • Problem resolution
  • Team collaboration
  • Communication strategies

Certification

  • CPR Certified, American Red Cross

Timeline

Information Ambassador

John Wayne Airport
09.2025 - Current

Customer Service Medical Transport

Ronald Regan Hospital
01.2025 - 06.2025

Travel Agent

McCoy's Amazing Travel- Self
01.2020 - Current

Graduate Certificate - Communications & Life Skills

University of California, Los Angeles
McCoy Painter