Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Melquiades Matacot Jr.

Brampton,Ontario

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience

Work History

Product Builder

Boston Scientific Medical
08.2022 - 01.2024
  • Contributed to a positive work environment through effective communication, teamwork, and proactive problemsolving.
  • Enhanced product quality by implementing rigorous testing procedures and addressing identified issues.
  • Streamlined production processes for increased efficiency and reduced waste by optimizing assembly line layouts.
  • Ensured compliance with safety regulations by adhering to established protocols and wearing protective gear as required.

IT Support

Walmart Canada Logistics
12.2014 - 03.2022
  • Install, maintain and configure hardware and software systems according to company policies
  • Maintain IT infrastructure and manage help desk issues
  • Perform root cause analysis of complex problems and provide corrective actions
  • Ensure all incidents and service requests are solved by following Standard processes
  • Perform hardware and software upgrades to achieve optimum performance level
  • Research problems and suggest solutions
  • Provide coordination and calibration across all the delivery teams
  • Provide a single window for IT asset such as PC, Terminal, Monitor, Scanner, and other peripherals.
  • Configure, maintain, and repair terminals and printers.
  • Provide exceptional service to all departments using available resources while meeting set SLAs.
  • Manage Active Directory Account and modify role assignment.
  • Record, track and escalate incidents using Service Now.
  • Performs a wide range of tasks, responding to changes in direction and priorities.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Provided first- and second-line IT support for internal colleagues.
  • Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.

Freight Handler

Supply Chain Management
09.2006 - 12.2014
  • Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
  • Reduced shipment delays through diligent tracking of incoming and outgoing shipments, ensuring timely deliveries.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
  • Improved loading times for outbound trucks by employing optimal stacking techniques and maximizing available space.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Promoted accuracy in order processing by double-checking items against packing lists before shipment.
  • Operated various types of heavy machinery such as Forklift, Clamp, End/Center Rider for efficient movement of goods within the warehouse, reducing manual labor demands.
  • Provided exceptional customer service when resolving issues related to damaged or lost shipments, ensuring client satisfaction.
  • Demonstrated versatility in managing multiple responsibilities including order picking, packing, labeling, documentation preparation, and equipment maintenance.
  • Contributed to team cohesion and morale by fostering a positive work environment and consistently offering support to colleagues when needed.
  • Maintained clean, orderly work environment free of hazards.
  • Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
  • Loaded and unloaded trucks.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Operated equipment while observing standard safety procedures.

Full Time Electronic Technologist

ViXS Systems Inc.
07.2001 - 09.2006


  • Designed user-friendly interfaces for applications, increasing customer satisfaction and boosting product adoption rates.
  • Streamlined workflow efficiency by automating repetitive tasks and improving overall processes.
  • Reduced downtime for critical systems through proactive maintenance and timely troubleshooting.
  • Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
  • Design PCB using Pads Layout.
  • Assemble prototype boards and special cables and connector.
  • Prepare Bill of Materials (BOM) and purchase components.

Assembler

Idealite Architectural Lighting
10.1994 - 02.1995


  • Increased production efficiency by assembling components quickly and accurately.
  • Maintained high-quality standards with thorough inspections of assembled parts.

Education

Electronic Engineering Technology – Diploma -

Humber College
Toronto, ON
05.2001

Electronic Technician – Certificate -

DeVry Institute of Technology
Mississauga, ON
02.1997

Skills

  • Freight Processing
  • Design Thinking
  • Help Desk Support
  • Application Support
  • Hardware Diagnostics
  • Active Directory
  • Problem Solving
  • Organizational Skills
  • Time Management
  • Adaptability
  • Computer Literacy
  • Attention to Detail

References

Available upon request.

Languages

English
Professional Working

Timeline

Product Builder

Boston Scientific Medical
08.2022 - 01.2024

IT Support

Walmart Canada Logistics
12.2014 - 03.2022

Freight Handler

Supply Chain Management
09.2006 - 12.2014

Full Time Electronic Technologist

ViXS Systems Inc.
07.2001 - 09.2006

Assembler

Idealite Architectural Lighting
10.1994 - 02.1995

Electronic Engineering Technology – Diploma -

Humber College

Electronic Technician – Certificate -

DeVry Institute of Technology

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Melquiades Matacot Jr.