Confidence Chikezie
North-Bay
Summary
Experienced Personal Support Worker (PSW) with over three years of hands-on experience providing direct care to elderly clients. Skilled in assisting with daily living activities, charting Individual Program Plans (IPP), using Cerner for communication, performing transfers, medication reminders, and maintaining a safe environment. Strong understanding of the aging process and effective communication with clients, families, and healthcare professionals. Reliable team player with excellent interpersonal skills and flexibility to adapt to evolving client needs and program requirements.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Personal Support Worker
Closing The Gap Healthcare
04.2024 - Current
- I Performed 1-person and 2-person mechanical/manual transfers using proper body mechanics and equipment’s.
- Provided support to acute care patients in hospital settings, helping them with daily activities.
- I assisted PT with all palliative care including pain management, feeding via G-tube, and hospice care.
- I continuously monitored their cognitive and physical conditions, making sure to report any changes right away.
- I assisted with ostomy and Foley catheter care and made sure to reapply the pre-set oxygen cannulas as needed.
- I encouraged good oral and personal hygiene while adhering to infection prevention standards.
Personal Support Worker
Huntsville District Memorial Hospital
01.2024 - Current
- Company Overview: Medicine & Surgery
- I assisted clients with personal hygiene including bathing, dressing, toileting, and grooming (All ADL)
- Kept detailed records of client observations and activities in our system databases.
- Monitored, documented clients’ progress using IPP-B charts and report changes to the managers.
- Performed hospice support, G-Tube feeding, Ostomy, and catheters care.
- Ensured all client records are kept confidential and stored in secure locations as per Care policy.
- Provided all medication assistance using blister packs or dosettes, adhering strictly to medication guidelines.
- Medicine & Surgery
Personal Support Worker
LEVANTE LIVING LONG TERM HOME
02.2024 - 05.2024
- Documented and recording daily care reports which may include resident incident reports, restraint monitoring, and medication administration.
- Helped clients with daily activities like toileting, grooming, and getting around.
- Ensuring the health, safety, welfare, and independence of clients.
- Worked together in care conferences, sharing updates with nurses and other team members.
- Built trust relationships with clients and families through empathetic, respectful, and patient-centered communication.
Practical Nursing
GENERAL HOSPITAL & MEDICALS NIG.
01.2019 - 10.2022
- Crafted and implemented personalized treatment plans for clients living with dementia.
- Helped clients with daily activities like toileting, grooming, and getting around.
- Offered respite support to caregivers, giving them a much-needed break while keeping clients engaged in meaningful activities.
- Kept detailed records of client observations and activities in our system databases.
- Take charge of administering medications and treatments just as the doctors have prescribed.
- I Made sure to educate patients and their families about their conditions, the medications they’re taking, and the care plans in place.
- When medical emergencies arise, respond swiftly and follow the right protocols, like CPR and first aid.
Education
Diploma - Personal Support worker
Alpha Career Government College
Hospital Practical Nursing - Transcript
Blesema Hospital & medical Nigeria limited
01.2019 - 10.2022
Skills
- Proficient in computer applications
- Charting software
- Experience with Cerner systems
- Oracle Health
- MEDITECH proficiency
- Alaya-Care
- Experienced in English communication
- Proficient in French
- Patient vital signs assessment
- Technical documentation
- Empathetic listener
- Versatile in various situations
- Supportive demeanor
Certifications Training
- UCP Trained & Completions of National Pharmacy training
- Basic Life Support (BLS) with Canada Red Cross
- Dementia Care Training
- Non-Violent Crisis Intervention (NVCI) Certificate
- Gentle Persuasive Approaches Certified
- Driving License and Access to Vehicle
- Electronic Charting Systems (Point-ClickCare, MEDITECH, Cerner)
- Safe Lifting and Transfers Training
- Basic Administrative Tools (Printers, Fax, Data Entry)
Skill Sets
- Proficient in all Computer Skills and charting Apps like Cerner, Oracle Health, MEDITECH, Alaya-Care
- Advanced in English/ Learning in French
- Vital signs monitoring and Documentation
- Patient, Flexible, and Compassionate
- Independent with minimal Supervision and Self-Motivated
- Excellent communication skill and Team Collaboration
- Crisis Control and Incident Reporting
- Health & Safety Monitoring, Dementia, Cognitive impairment, noncompliant behavior
Accomplishments
- Delivered compassionate care to over 100+ patients/residents, including seniors with dementia, mobility impairments, and chronic conditions.
- Supported Activities of Daily Living (ADLs) such as bathing, dressing, feeding, and toileting while ensuring patient dignity and safety
- Helped maintain zero patient incidents related to falls or infections over a 12-month period by strictly following hospital and LTC safety protocols
- Actively participated in ongoing in-service training on Gentle Persuasive Approaches (GPA), dementia care, and mobility transfer techniques.
- Responded effectively to medical emergencies, including patient falls and seizures—initiating proper response while awaiting RPN/RN assistance
Affiliations
None
Timeline
Personal Support Worker
Closing The Gap Healthcare
04.2024 - Current
Personal Support Worker
LEVANTE LIVING LONG TERM HOME
02.2024 - 05.2024
Personal Support Worker
Huntsville District Memorial Hospital
01.2024 - Current
Practical Nursing
GENERAL HOSPITAL & MEDICALS NIG.
01.2019 - 10.2022
Hospital Practical Nursing - Transcript
Blesema Hospital & medical Nigeria limited
01.2019 - 10.2022
Diploma - Personal Support worker
Alpha Career Government College
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