Mazzy Matharu
2233 Winnipeg Street, Regina,SK
Summary
Empathetic and understanding psychology postgraduate, seeking to work in an environment that is focused on helping and caring for those in need of aid and guidance. Comfortable handling stressful situations and performing under pressure. Excellent interpersonal and communication skills. Experience in crisis management. Deeply committed to meeting individual needs of those most vulnerable and requiring assistance.
Overview
5
5
years of professional experience
Work History
Server & Bartender
The Cure Kitchen & Bar
05.2021 - Current
- Helped to cultivate a friendly and supportive workplace. Was the kind of employee who arrived early and stayed late. Cooperative and collaborative work mentality.
- Worked with POS and Clover systems to place orders, manage bills, and handle complimentary items. Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated impeccable time management skills.
- Was able to work independently handling high volumes of customers, all while serving, bartending, expediting food, and seating customers. As well as managing customer and business complaints.
Child Caregiver
Fox Valley Counselling Services
06.2019 - 12.2023
- Used a Truth and Reconciliation approach always when assessing each individual case. Strongly supported and worked to uphold Indigenous ways of knowing, family, and learning principles.
- Supported immediately apprehended children as young as infancy to twelve years of age. Provided care for children coping with the incredibly difficult situation of being separated from their parents and homes.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Compassionately cared for children with physical and cognitive vulnerabilities. As well as children who were hearing impaired and/or non-verbal. Rudimentary understanding of ASL communications and expressions.
- Encouraged localized education based on the geographical make up of Saskatchewan plants, ecological habitats, and animal species.
- Established daily routines to provide structure and predictability for children under care. Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Provided developmentally appropriate emotional support, guidance, and encouragement during challenging situations. Fostered an environment for children that nurtured their creativity, joy, and happiness above all.
NDP Call Centre
New Democratic Party
09.2020 - 01.2021
- Worked flexible hours during and post-election, inquiring with the general public about political candidates and party platform policies.
- Effectively listened and handled questions, concerns and complaints. Resolved problems and negotiated in a high-stress environment. Quickly adapted to one-on-one online and telecommunications.
- Compiled relevant data of interest and recorded voter trends.
Education
Bachelor of Arts - Psychology
University of Regina
Regina, SK09.2024
High School Diploma -
Sheldon Williams Collegiate
2601 Coronation St, Regina, SK06.2015
Skills
- Compassionate and caring
- Emotional intelligence
- Active listening skills
- Strong social skills, very enthusiastic
- Quick learner with ability to multi-task
- Punctual, reliable and hardworking
- Strong leader
- Co-operative team player
- Organized and efficient
- Context and trauma informed
Additional Information
- Sheldon Williams Temporary Yoga Instructor- Guided a school group made up of students and faculty members, every Tuesday and Thursday morning, one hour before school, enthusiastically for 8 months. (Oct 2014-Mar 2015)
- The YWCA, Soul Sisters Annual Fundraiser- Serving, distributing merchandise and greeting guests. (2010-2014)
References
- Raymond Aldinger (Deputy Director at Paul Dojack Youth Centre)- 1 (306) 533-0120
- Candace Benson (Manager at The Cure Kitchen & Bar)- 1(306) 737-5866
Timeline
Server & Bartender
The Cure Kitchen & Bar
05.2021 - Current
NDP Call Centre
New Democratic Party
09.2020 - 01.2021
Child Caregiver
Fox Valley Counselling Services
06.2019 - 12.2023
Bachelor of Arts - Psychology
University of Regina
High School Diploma -
Sheldon Williams Collegiate
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