Maziar Daneshi
Riverside
Summary
Professional with extensive experience in logistics and customer service, adept at managing delivery operations and ensuring compliance with safety regulations. Demonstrated ability to efficiently organize cargo, conduct vehicle inspections, and maintain accurate records of inventory levels. Proven track record of responding to customer inquiries and resolving complaints effectively, contributing to enhanced customer satisfaction. Skilled in utilizing navigation systems to optimize delivery routes and ensure timely transportation of goods.
Overview
11
11
years of professional experience
Work History
Delivery Service Driver
DoorDash
Riverside
03.2019 - Current
- Collected payments from customers upon successful completion of deliveries.
- Stored items safely in a secure location after completion of each delivery run.
- Utilized navigation systems to locate addresses for deliveries.
- Assisted in unloading goods at customer premises when necessary.
- Adhered strictly to company policies and procedures regarding safe driving practices.
- Recorded data such as mileage, fuel consumption, hours worked into logbook.
- Followed all safety regulations while driving and loading and unloading items.
- Organized cargo inside trucks according to size and weight limitations.
- Responded promptly and courteously to customer inquiries or complaints.
- Conducted pre-trip vehicle inspections before leaving the warehouse facility.
- Provided customer service by answering questions related to deliveries.
- Monitored traffic conditions and adjusted routes as needed to ensure timely deliveries.
- Inspected loaded vehicles for conformance to company standards.
- Verified accuracy of orders prior to delivery.
- Ensured timely delivery of goods to customers.
- Loaded and unloaded goods from vehicles.
- Utilized street maps to plan and determine most efficient routes.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Transported and safely delivered items to prevent damage or loss.
Butcher Assistant
Stater Brothers Markets
Riverside
01.2020 - 12.2024
- Unloaded incoming shipments of meat products into cold storage areas.
- Prepared marinades, brines, rubs and sauces for various types of meats.
- Cut, trimmed and ground meats using hand tools or power equipment.
- Provided excellent customer service by answering questions about products being sold.
- Inspected carcasses for quality assurance prior to cutting.
- Organized shelves with products in an orderly fashion ensuring proper rotation was followed at all times.
- Kept records of daily inventory levels and production schedules.
- Labeled packages correctly before storing them in freezers or coolers.
- Maintained a safe working environment by adhering to all safety protocols established by the company.
Distribution Department
Aloha Seafood
06.2017 - 12.2020
- Updated and maintained databases with current information.
- Managed inventory and supplies to ensure materials were available when needed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated a variety of machinery and tools safely and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Operating vehicle to transport goods
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Assistant Night Crew Manager
Raley's Supermarket
Brentwood
02.2014 - 06.2017
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
- Updated POS system with new products and promotional offers.
- Performed regular price checks to ensure competitive pricing.
- Developed relationships with suppliers to negotiate better prices.
- Organized promotional events to increase product awareness.
- Monitored inventory levels and placed orders to restock shelves.
- Implemented efficient systems for tracking stock movement.
- Resolved customer complaints in a timely manner.
- Developed strategies to maximize sales and profitability.
- Stock shelves at night,
- Supervise a crew while working
- Created weekly work schedules for store personnel.
- Established customer service standards and monitored staff compliance.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Monitored employee performance and identified performance gaps for corrective action.
- Assessed operational efficiency of the store's departments.
- Analyzed operational data to identify opportunities for improvement in efficiency or cost savings.
- Maintained cleanliness of store by ensuring all areas were properly stocked with supplies.
- Ensured compliance with safety regulations and company policies in the store.
- Developed strategies to increase customer satisfaction and reduce operating costs.
- Trained new employees on company procedures and job duties.
- Performed regular maintenance checks on equipment such as refrigerators or freezers.
- Maintained accurate records of inventory levels, shipments, and damages.
- Assigned tasks to team members based on their qualifications and abilities.
- Monitored employee performance, addressed any issues promptly, and provided feedback as necessary.
- Managed loss prevention efforts within the store by monitoring suspicious activities or customers.
- Provided guidance to team members regarding product knowledge or customer service inquiries.
- Inspected merchandise for quality assurance, restocked shelves, and removed expired products.
- Utilized problem solving techniques to resolve customer complaints quickly and effectively.
- Implemented new processes or procedures when needed.
- Created weekly reports detailing sales activity, labor hours, inventory updates.
- Resolved customer complaints in a professional manner.
- Directed and supervised night crew staff to ensure efficient operation of store.
- Coordinated with vendors for delivery of goods to the store.
- Scheduled staff shifts according to budget constraints and business needs.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Planned out daily tasks and coordinated schedules to handle forecasted demand.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Cross-trained in every store role to maximize operational knowledge.
Education
Moreno Valley Adult
Moreno Valley10-2020
Skills
- Navigation systems
- Cargo organization
- Vehicle inspection
- Customer service
- Safety regulations
- Payment collection
- Inventory management
- Time management
- Problem solving
- Effective communication
- Conflict resolution
- Delivery scheduling
- Efficient unloading
- Load securing
- Team collaboration
Timeline
Butcher Assistant
Stater Brothers Markets
01.2020 - 12.2024
Delivery Service Driver
DoorDash
03.2019 - Current
Distribution Department
Aloha Seafood
06.2017 - 12.2020
Assistant Night Crew Manager
Raley's Supermarket
02.2014 - 06.2017
Moreno Valley Adult