Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mazhar Radjabi

Toronto,ON

Summary

Adept at leading operations and managing inventory, I excel in delivering customer-centric solutions and high-quality flooring installations. My tenure at Amazon Hardwood showcases my ability to drive satisfaction through expert guidance and strategic inventory control. Skilled in QuickBooks and project management, I blend technical proficiency with strong leadership to achieve operational excellence.

Overview

15
15
years of professional experience

Work History

Flooring Sales Specialist

Amazon Hardwood
03.2019 - 11.2024
  • Comprehensive Operations Management: Independently managed store operations, efficiently supporting customers with flooring and building supply needs, and providing tailored solutions.
  • Customer-Centric Service & Expertise: Addressed diverse customer inquiries with professionalism, offering expert guidance and product recommendations. Facilitated special orders and sourced items from other locations to meet customer preferences.
  • Merchandise Curation & Customization: Curated product selections based on customer needs, aligning merchandise choices with individual preferences for enhanced satisfaction.
  • Project Oversight & Transaction Management: Demonstrated exceptional project management skills by overseeing each transaction from initial contact to drafting sales orders and coordinating successful installations.
  • Design Knowledge & Installation Support: Utilized strong design skills to guide customers through product selection and installation, providing setup assistance to ensure successful project outcomes.
  • Professional Customer Follow-up: Maintained high standards in customer communication, proactively following up on requests, addressing concerns, and ensuring satisfaction.
  • Flooring Management & Strategic Inventory Control: Extensive background in flooring management with proven success in inventory supervision and strategic decision-making, contributing to optimized store performance.

Owner and Installer

Mazhar Flooring Installation Inc
02.2014 - 01.2019
  • Skilled Site Management & Project Supervision: Managed and supervised multiple job sites to ensure efficient operations and timely project completion.
  • Quality Control & Safety Assurance: Maintained safe, organized job sites with zero deficiencies upon project completion by implementing stringent quality control and safety protocols.
  • Client-Centered Consultation & Workmanship: Listened closely to client needs, providing expert guidance to deliver high-quality results tailored to specific requirements.
  • Expertise in Diverse Flooring Installations: Proficiently installed various flooring types, including nail-down, glue-down, click, loose lay, hardwood, laminate, LVT, and engineered plank.
  • Surface Preparation & Precision: Skillfully leveled flooring surfaces to achieve flawless installations and long-lasting results.
  • Collaboration with Renowned Companies: Executed projects for prominent companies, including Sands Commercial, European Flooring, Sterling Quality, Selyans, and Weston Flooring.
  • Versatile Installation Experience: Successfully handled flooring installations across diverse settings, including buildings, houses, and both commercial and residential properties.

Warehouse Lead Junior Installer

European Flooring
03.2012 - 01.2014
  • Warehouse Operations Leadership: Spearheaded the organization, management, and control of warehouse operations, ensuring effective inventory control and seamless workflows.
  • Optimized Storage & Safety Standards: Maintained a clean, orderly warehouse environment that maximized storage efficiency and upheld strict safety standards.
  • Junior Installation Expertise: Supported the installation team as a Junior Installer, demonstrating proficiency in laminate installation, subfloor leveling, and grinding at job sites.
  • QuickBooks & Inventory Management: Utilized QuickBooks to streamline receiving and shipping processes, significantly enhancing inventory management efficiency.
  • Team Coordination & Collaboration: Provided strong guidance and support to the installation team, facilitating seamless coordination to deliver top-quality results on job sites.
  • Project Execution & Quality Focus: Employed project management skills to plan and execute laminate installations, subfloor leveling, and grinding, consistently meeting project milestones, timelines, and quality benchmarks.

Material Handler/ Warehouse Personal

Elte Warehouse
04.2010 - 01.2012
  • Efficient Product Handling & Storage: Managed heavy packaging and receiving of incoming products, arranging them in the warehouse to maximize storage efficiency and ease of access.
  • Order Fulfillment & Accuracy: Executed precise order picking, ensuring timely and accurate fulfillment of customer orders.
  • Inventory Control & Communication: Conducted random weekly inventory checks, proactively alerting the Inventory Control team of material shortages or discrepancies.
  • Production Coordination: Picked up finished goods daily from production lines and delivered them to the warehouse, maintaining a consistent flow of products between departments.
  • Physical Inventory Reconciliation: Performed detailed physical inventory counts, verifying and reconciling stock for precise inventory tracking.
  • Safe & Timely Shipping: Ensured secure shipment of finished products by wrapping, tagging, and efficiently loading trucks.
  • Team-Focused Efficiency: Contributed to streamlined warehouse operations through accuracy, attention to detail, and effective teamwork.

Education

Diploma

Skills

  • Warehouse Management & Inventory Control
  • Customer Service & Client Relations
  • Project & Operations Management
  • Flooring Installation & Techniques
  • Technical Proficiency (QuickBooks, Computer Programming)
  • Quality Assurance & Safety Compliance
  • Team Coordination & Leadership
  • Forklift Operation
  • Subfloor Leveling & Preparation
  • Inventory Auditing & Reconciliation

    • 4o

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

Flooring Sales Specialist

Amazon Hardwood
03.2019 - 11.2024

Owner and Installer

Mazhar Flooring Installation Inc
02.2014 - 01.2019

Warehouse Lead Junior Installer

European Flooring
03.2012 - 01.2014

Material Handler/ Warehouse Personal

Elte Warehouse
04.2010 - 01.2012

Diploma

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Mazhar Radjabi