Mazen Sahawneh
121 Marconi Ave
Summary
Dedicated professional with a strong work ethic and team player attitude. Proven ability to enhance customer satisfaction and maintain cleanliness. Skilled in supply restocking and tool management, consistently ensuring a safe and organized environment while fostering positive relationships with colleagues and clients.
Overview
6
6
years of professional experience
Work History
Attendant/ Cashier
Daisy Mart Convenience Store
03.2020 - 05.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
General Laborer
UPS
01.2018 - 03.2021
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Performed quality checks on products and materials to identify any defects.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
Education
Medical Laboratory Science
Medix College
Brampton, ON05.2018
Skills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Supply restocking
- Tool management
Languages
English
Limited Working
Arabic
Full Professional
Timeline
Attendant/ Cashier
Daisy Mart Convenience Store
03.2020 - 05.2024
General Laborer
UPS
01.2018 - 03.2021
Medical Laboratory Science
Medix College
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