MAYURKUMAR PATEL
Winnipeg,MB
Summary
Results-driven manager with expertise in staff management, customer service, and inventory control. Proven ability to enhance team performance and resolve customer complaints effectively. Dynamic professional with over 8 years of experience in sales strategy and training. Skilled in promoting products and maintaining quality assurance, contributing to increased customer loyalty and business growth.
Overview
11
11
years of professional experience
Work History
Manager
SUBWAY
Winnipeg, Manitoba
01.2023 - Current
- Supervised daily operations to ensure efficient service and food quality.
- Trained and mentored team members on customer service and food preparation standards.
- Managed inventory levels to maintain stock availability and reduce waste.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Senior Medical Representative
MANKIND PHARMA LTD
AHMEDABAD, INDIA
12.2014 - 12.2022
- Developed and maintained relationships with healthcare professionals across various regions.
- Analyzed market trends to identify opportunities for product promotion and growth.
- Trained junior representatives on effective sales techniques and product knowledge.
- Promoted new medical products through presentations, workshops, and other marketing activities.
- Monitored competitor activities by attending meetings or reviewing promotional materials.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Prepared reports on sales performance, customer feedback, and market trends.
Education
MBA - Pharmaceutical Marketing And Management
GANPAT UNIVERSITY
AHMEDABAD05-2014
Bachelor of Science - Pharmacy
RAJIV GANDHI UNIVERSITY
BANGALORE08-2011
Skills
- Staff management
- Inventory control
- Customer service
- Quality assurance
- Training programs
- Sales strategy
- Product promotion
AVAILABILITY
- FULL-TIME OR PART-TIME
Timeline
Manager
SUBWAY
01.2023 - Current
Senior Medical Representative
MANKIND PHARMA LTD
12.2014 - 12.2022
MBA - Pharmaceutical Marketing And Management
GANPAT UNIVERSITY
Bachelor of Science - Pharmacy
RAJIV GANDHI UNIVERSITY