MAYUR PATEL
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced customer support with over 5 years of experience in all kind of industry. Excellent reputation for resolving problems and improving customer satisfaction. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inventory Control and Operation's Coordinator
The Bay
04.2023 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Co-Coordinator Store Support
The Bay
02.2023 - 04.2023
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Applied effective time management techniques to meet tight deadlines.
- Strengthened communication skills through regular interactions with others
Facilities Maintenance Coordinator
The Bay
11.2021 - 02.2023
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Served as point of contact for internal and external customers seeking support and information.
- Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
- Managed industrial equipment's issues
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Scheduled routine maintenance and repair of facility equipment such as Opex automation and dragon printers.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Revenue Cycle Coordinator
Calian Group Ltd.
01.2019 - 10.2021
- Enhanced data accuracy in financial reporting by closely monitoring revenue cycle metrics and flagging discrepancies.
- Worked closely with IT department to implement system enhancements that improved billing efficiency and accuracy.
- Help support and enforce operations and procedure
- Completed financial reporting and analysis for billing revenue cycle.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
Fast Food Restaurant Manager
Subway Restaurant
04.2018 - 12.2018
- Adhered to company standards and compliance requirements for operations.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Operated cash register for cash, check and credit card transactions with 99% accuracy.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Worked with management team to implement proper division of responsibilities.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Security Supervisor
Primary Response Inc
04.2017 - 02.2018
- Understood and enforced company standards and procedures for safety purposes.
- Professionally handled complaints with respect to prevent reoccurrence.
- Worked with management team to implement proper division of responsibilities.
- Reviewed crucial documentation such as Entry and Exit Log Book and other forms for accuracy and compliance.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets
- Recorded incident reports with detailed accounts of occurrences
Education
Post Secondary Diploma - International Business Management
Centennial College
Scarborough, ON04.2018
Skills
- Strong Leadership qualities
- Strong attention to detail with ability to
- Manage time and multi-task
- Experience in handling of sensitive data sets and access guidelines
- Self-motivation and detail-oriented with confidence to work independently
- Problem Detection and Resolution
- Task Concentration
- Financial Management
- Administrative Leadership
- Database Management
- Operations Management
Additional Information
Thank you for consideration.
Certification
- Licensed Perfect Pick Super User
Languages
English
Native or Bilingual
Timeline
Inventory Control and Operation's Coordinator
The Bay
04.2023 - Current
Co-Coordinator Store Support
The Bay
02.2023 - 04.2023
Facilities Maintenance Coordinator
The Bay
11.2021 - 02.2023
Revenue Cycle Coordinator
Calian Group Ltd.
01.2019 - 10.2021
Fast Food Restaurant Manager
Subway Restaurant
04.2018 - 12.2018
Security Supervisor
Primary Response Inc
04.2017 - 02.2018
Post Secondary Diploma - International Business Management
Centennial College
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