Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
Resource Optimization
Networking Abilities
Staff Motivation
Administrative Skills
Staff Management
Budgeting and Cost Control
Leadership
Work History
General Manager
10106900 Manitoba Inc (Wayback Burger)
09.2022 - Current
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
10073620 Manitoba Inc (Wayback Burger)
02.2019 - Current
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Introduced new methods, practices, and systems to reduce turnaround time.
Maintains quality service by establishing and enforcing organization standards.
Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Manager
Co-op Gas Station And Convenience Store
11.2015 - 02.2019
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Improved safety procedures to create safe working conditions for workers.
Asistant Manager
Domo Gas Station
06.2014 - 10.2015
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
MBA - Accounting
University of People
595 E Colorado Blvd Suite 623, Pasadena, CA 91101,
Executive Assistant to the CEO/Compliance Analyst at Switch Hub (Fintech/MSB)Executive Assistant to the CEO/Compliance Analyst at Switch Hub (Fintech/MSB)