Adaptable administrative assistant with experience in office administration and customer service. Skilled in managing service requests, maintaining inventory, and providing general support, driving operational efficiency and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Warehouse Associate(Contract)
Migson Public Storage INC.
Brampton, Canada
08.2024 - 07.2025
Assisted customers with loading and unloading items, and provided excellent customer service on-site.
Received, labeled, and stored incoming inventory and storage items in accordance with company procedures.
Conducted regular inventory checks to maintain accurate records, and prevent loss or misplacement of stored goods.
Managed incoming and outgoing shipments, ensuring accurate documentation handling.
Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Operated forklifts to efficiently move inventory within the storage facility.
Produce Clerk | Customer Service
IGA Mall
Emerald Park, Canada
01.2024 - 08.2024
Provides administrative and sales support to the department.
Follow up with vendors and collect prices, specifications, and other data related to goods and services.
Maintaining accurate inventory records.
Determining purchasing needs based on sales numbers.
Set up weekly store offers, labels, and price tags for the display.
Using a planogram to make an offer for the weekly display of products in the store area.
Receiving orders and lifting up to 50 lb products and placing them on shelves.
Checking the invoice to make sure the accurately received items from the order are sorted, and the unreceived items are identified.
To ensure an accurate inventory count by using a mobile device to scan barcodes for checking accurate stock, adjusting quantities, and reordering for the next order.
Providing customer satisfaction for their purchases and solving their requirements.
Cashier | Sale Associate
SAFEWAY
Regina, Saskatchewan
09.2023 - 12.2023
Demonstrated product knowledge and provided excellent customer service to ensure a positive shopping experience.
Knowledge of every product code is based on work in a fast pace.
Proficient in using point-of-sale (POS) systems, and handling cash transactions accurately.
Assist customers with inquiries, returns, and exchanges, and handle customer complaints and issues in a professional manner.
Process transactions and handle payments.
Provide information about products, services, and store policies.
Supervisor / Manager
RG Smoke Shop
Regina, SK
11.2022 - 12.2023
Ensured compliance with local regulations regarding tobacco sales and product displays.
Responded to high volumes of customer inquiries via phone, email, and online channels, delivering timely and professional support across all communication platforms.
Accurately entered, reviewed, and updated sales orders in the ERP system, ensuring data integrity, and minimizing order processing errors.
Processed returns, credits, and warranty claims in accordance with company policy, maintaining strong customer trust, and operational compliance.
Tracked shipments, resolved delivery issues, and followed up on backorders or product availability to ensure customer satisfaction.
Monitored and managed pricing, promotions, and inventory records to support store efficiency.