Mayumi Sutton
Paris,ON
Summary
- Seeking a position that will benefit from my customer experience, positive interaction skills where my 30 years experience can improve the customer satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Mandarin Restaurant
Hamilton, ON
09.2015 - Current
- Warmly greet guests, anticipate needs, and remain available throughout the dinning experience.
- Quickly pick up empty dishes and glasses, clean and set tables to maximize table turnover and restaurant efficiencies.
- Responded to guests requests in respectful manner.
- Worked irregular hours including nights, weekends, and holidays.
- Handled financial transactions accurately and ensured each customer left with a smile on their faces.
- Problem solved and resolved customer complaints and issues.
- Manage several different tasks in a fist paced environment.
Food Preparation Worker/ Casher
Wendy's
Brantford
08.2008 - 08.2015
- Process credit or debit card transactions and cash handling.
- Handing multiple orders at once, organizing and prioritizing orders as they were received.
- Improved customer satisfaction by finding creative solutions to problems.
- Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
- Earned reputation for good attendance and hard work.
- Served customers with courtesy, patience, and a smile.
Education
High School Diploma -
Komoro High School
Nagano, Japan 03.1987
Skills
- Work hard, learn fast, willing and able to assume responsibility
- 30 years of customer service experience
- Bilingual in English and Japanese
- Good team player; work well with all kinds of people
- Excellent reputation with customers as a competent, knowledgeable, and helpful professional
- Willing and able to handle a wide variety of tasks
- Willing train and learn new things
Certification
- Smart Serve
- Fork LIft
Timeline
Server
Mandarin Restaurant
09.2015 - Current
Food Preparation Worker/ Casher
Wendy's
08.2008 - 08.2015
High School Diploma -
Komoro High School